IT Quality Assurance Sr Manager

IT Quality Assurance Sr Manager

Transform technology into opportunity as an IT Quality Assurance Sr Manager (SIT) at GDIT. Shape what's next for mission-critical government projects while shaping what's next for your engineering career. Meaningful work and personal impact The work you'll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE). You will lead a team of 40+ testers supporting a large-scale, multi-tier application. In parallel, you'll guide the organization's shift from predominantly manual testing to a scalable, automation-first practice. This is a hands-on leadership role working closely with the client, program leadership, and peer teams to promote quality, service, teamwork, growth, and cost-effective resource management. You should be a strong collaborator who can work across a matrixed program.

Delivery & Team Leadership

• Ensure delivery of multiple parallel releases on schedule with minimal defects, balancing competing priorities and cross-team dependencies.
• Align closely with Project Management, Development, Requirements, and Operations to unblock testing and keep schedules on track.
• Review estimates and metrics to ensure they are reasonable and accurate; adjust plans based on data.
• Mentor, motivate, and manage performance for team members; support growth and clear career paths.
• Identify and remove blockers quickly; escalate issues when needed, and keep stakeholders informed.
• Partner with client leadership to communicate release plans, status, and readiness.

Modernization & Automation at Scale

• Lead an outcome-based roadmap to move from manual to automation-first, phased by risk and value.
• Provide updates to leadership using metrics on modernization initiatives
• Drive innovation in testing practices and automation to improve efficiency and effectiveness.
• Proactively drive the adoption of automated testing to reduce costs and improve efficiency.
• Provide practical guidance on automation tools and practices; Transition Manual testers to automation.

Program & Client Collaboration

• Share clear, easy-to-understand updates on release status with the program team and client leaders.
• Act as a liaison between the Testing team, peer organizations, and business stakeholders.
• Turn testing insights into client outcomes: fewer production issues, faster releases, and a better user experience-and track progress with metrics.
• Fosters communication among team members, other department groups, and program stakeholders.
• Proactively develops solutions that deliver value to the client and help reduce costs and improve efficiency.

Quality Strategy & Governance

• Define implementation standards and oversee testing and associated documentation.
• Continuously improving QA processes, tools, and methodologies to increase efficiency.
• Ensure adherence to software engineering best practices across the development lifecycle.
• Set an end-to-end testing strategy and compliance
• Own the QA tooling roadmap and standards

What You'll Need to Succeed

• 8+ years of experience in government or healthcare consulting (or closely related domains).
• 8+ years managing testing teams with 30+ staff for system enhancements supporting large-scale Eligibility / Medicaid systems or equivalent.
• Technical familiarity with large-scale, multi-tier, service-oriented applications.
• Experience managing teams and documenting testing plans, execution, and results.
• Bachelor's degree in computer science, Computer Engineering, Information Systems, Engineering, Business, or related field.
• ISTQB certifications such as CTFL, CTFL-AT, or CTAL-TM (or equivalent).
• Deep knowledge of the SDLC and STLC.
• Experience leading the implementation of automation test frameworks.

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $148,750 - $201,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Hybrid Work Location: USA NY Albany Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans