Quality Technician I

1. MAIN PURPOSE OF JOB

The Quality Technician I is responsible for ensuring that Raw materials and finished products meet established quality standards. This includes inspecting incoming materials, verifying in-process production, auditing final products, and maintaining compliance with the Quality Management System (QMS). The role also supports internal auditing and document control to ensure continuous improvement and customer satisfaction.

2. KEY AREAS OF ACTIVITY AND RESPONSIBILITY

2.1. Follows established procedures and guidelines for checking, testing, and inspecting incoming raw materials, and rejects and returns all undesirable goods.

2.2. Conducts audits of finished products by confirming specifications, conducting visual and measurement tests, returning failed products for rework, and evaluating rework, to follow the norms and standards of quality as defined by the Company.

2.3. Document's inspection results by completing reports, logs and/or discrepancy material reports, summarizing rework and waste/scrap, and inputting data into the quality database.

2.4. Performs complex inspections communicates required adjustments to the Production Supervisor, to ensure the achievement of targets with respect to quality.

2.5. Acts as an internal auditor ensuring documented procedures/processes comply with QMS requirements.

2.6. Uses problem solving efforts on assigned projects to reduce defects, improve customer satisfaction, reduce costs, and improve cycle time.

2.7. Uses Microsoft office tools to communicate with team and supervisors as required

2.8. Supports production team during changeovers to ensure parts meet drawing specifications before releasing the line for production.

2.9. Performs performance testing on components to ensure it meets Pandrol specifications.

2.10. Ensure equipment is calibrated and in working condition before it is used.

2.11. Participates in the Pandrol Excellence System (PES) and supports initiatives like 5S and 4D investigations.

2.12. Workplace Safety: Promote and maintain a safe and compliant work environment by adhering to company standards and legal regulations

2.13. Perform other tasks and responsibilities as assigned by management.

3. CONTACTS

3.1. Internal

3.1.1. Pandrol site Personnel

3.1.2. Pandrol business unit personnel

3.2. External

3.2.1. Peers

3.2.2. Customers

3.2.3. Vendors

4. SKILLS NEEDED

4.1. One (1) to three (3) years of experience in a Quality role.

4.2. High school diploma or GED.

4.3. Knowledge and use of basic measuring tools such as calipers, height gauges, micrometers, etc.

4.4. Able to read drawings, analyze information, and record findings.

4.5. Knowledge of Quality Management Systems

4.6. Self-starter that is able to work in an independent manner.

4.7 Proficient in MS Office Suite

4.7. Ability to work with employees at all levels of the organization.

4.8. Excellent interpersonal, communication and documentation skills.

5. MEASUREMENT

Primary measures for successful performance will be:

5.1. Ensure inspections of assigned product lines are completed in an appropriate fashion including formal escalation for problem requests.

5.2. Ensure the NC process is being followed and DMRs created for suspect or defective products.

5.3. Escalates concerns related to NC products or deviations from the process.

5.4. Update inspection database and maintain quality records as required by supervisor.

5.5. Support internal audit schedule as required.

5.6. Support of 5s & PES program for the department.

5.7. Receive zero notices of violation or administrative consent orders regarding environmental, legal, and regulatory requirements.

6. CONTRACTUAL/ FINANCIAL AUTHORITY

6.1. None

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, age, sexual orientation, gender identity, or any other characteristic protected by applicable laws.