Working Operations Manager- Overnights

Operations ManagerFoxTrot Aviation Services is seeking a consistently hard-working Operations Manager based at Washington Dulles International Airport (IAD) who is committed to reliable quality service, cost management, and building a rock steady team.Foxtrot provides members of the aviation industry with top-of-the-line aircraft detailing, line service and facility cleaning services. We service a wide variety of aircraft and facilities both large and small!This position will require an open and flexible work schedule 7 days a week that includes weekends and some holidays.The Operations Manager is a critical role responsible for maintaining a culture of safety and operational excellence at their jobsite. The Operations Manager is tasked with overseeing all safety measures, scheduling, staffing, supply management, documentation, quality control, training, and client communication. The Operations Manager must enforce safety policies, manage daily operations efficiently, and ensure high-quality service delivery. This role requires frequent interaction with the Safety Department, accurate documentation, proactive problem-solving, and a strong commitment to continuous improvement and team management.1-3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability.1) The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This means leading cleanings on a daily basis to successful customer sign off and FoxTrot standards.a. Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating areab. Cleaning the exteriors of aircraft, sometimes outside and in inclement weatherc. Some locations are required to clean facilities to a high level of detaild. Ensuring quality control by performing cabin walks on every aircraft to the checklist standarde. Organizing the team to maximize each labor hours and clean most effectivelyf. As the work is going on, ensure safety is upheld to the highest standardsSuccess metric is high cabin scores and high internal and external quality audit scores2) Maintain Cost Metrics and Paperwork to ensure profitability and compliancea. Ensure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with FoxTrot labor metrics (training will be provided)b. Ensure the team has enough hours at work to retain themc. Keep full records of badging complaint with airport rulesd. Fill out HIT forms as hazards are identifiede. Complete online forms and upload signed do lists throughout the nightf. Take stock inventory and place orders with the logistics managerSuccess metric is twofold:a) 100% closeout form, checklist, and debrief form complianceb) Labor metric adherence within tolerances on the pulse sheet3) Build a rock steady team, with strong communication and collaboration with the home office.a. Maintain positive, daily communication with the teamb. Set elevation goals (development plans) for each team member with the help of leadershipc. Train team members in quality work, checklist use, and safetyd. Work with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboardinge. Complete disciplinary forms to document employeesf. Advocate for raises for quality team membersg. Helps other teams and drives to other locations to ensure network wide strengthh. Maintains the company vehicle if necessaryi. Uses Divvy to upload receipts for expenses generated through the monthSuccess metric is less than 35% annual full-time turnover at the locationThe Operations Manager reports to the Program Manager. The Operations Manager works with the Aviation Supervisor and leads at the location to ensure 7 day per week coverage for FoxTrot's Clients.Skills1) Lifting up to 50lbs, bending, and twisting2) Cleaning to a high level of detail up to 8 hours per day3) Medically cleared to operate heavy machinery and perform all physical work4) The candidate needs to be excellent at communication and available by a cell phone with a consistent number 24/75) The candidate must have a valid driver's license and reliable transportation to workDue to airport badging requirements, the candidate must also:6) Pass a basic background check7) Passing a drug screeningCompensationNon-ExemptMedical/Dental/Vision/Life Benefits available after a 60-day probation401K with company matchPTOJob Type: Full-timePay: $63,000-$65,000 Per Yearly SalaryThe CultureFoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action-oriented individuals.We are growing at 70%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus.We are fearless; our team is relentlessly building new, and robust systems. It is up to you to provide feedback on these systems. Don't accept average, expect excellence from your leadership team.The RewardsApply if you would like to contribute to building an organization that is large, great, and lasting. In the process, open your world up to extensive travel, learning opportunities, and career growth potential.Start building your career today at FoxTrot Aviation!