Service Supervisor
Stewart & Stevenson Power Products LLC
Overview Stewart & Stevenson is Now Hiring at 1631 Chalk Hill Road Dallas, TX 75212. Responsible for daily direction and supervision of the service department and Service Technicians. Responsibilities
- Oversee the daily operations of the service department.
- Manage the distribution of Service Technician workloads and assignments.
- Direct the activities of Service Technicians.
- Manage shop costs to achieve margin objectives.
- Ensure the appropriate manpower and supplies are available to complete work assignments.
- Review in progress and completed jobs to verify scope of work completed appropriately and safely.
- Maintain a clean and safe work environment.
- Assist Service Advisors in responding to and handling customers' service complaints.
- Establish work standards and evaluate Service Technician's performance.
- May handle issues related to warranty work requests.
- May determine need and cost of service repairs.
- Hire, counsel, and discharge Service Technicians as necessary.
- Ability to organize and direct oneself and effectively supervise others.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to find a solution for or to deal proactively with work-related problems.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers’ needs while following company procedures.
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- High School Graduate or General Education Degree (GED) and three to seven years related experience.
- Associates or Bachelor’s degree strongly preferred.
Vacancy posted 3 days ago
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