Network Business Analyst IV

Network Business Systems Analyst IV

Network Business Systems Analyst IV is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating the most complex business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

In addition, this position will serve as a subject matter expert (SME) and support the development and ongoing management of the advanced aspects of Pharmacy Network and Analytics products, programs, and services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Interview end-users/customers to define business requirements for complex software modifications and enhancements. Meets with internal and external clients to discuss enhancement requests as needed.
• Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications. Coordinates and responds to requests for changes from original specifications.
• Facilitates design sessions with business and technical resources to ensure that the solutions meet the needs of the business. Consults with technical teams on design and database issues.
• Optimizes, automates and tests new and existing codes to meet health outcomes research project requirements.
• Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.
• Drives and/or leads projects to completion and maintains accountability for assigned projects. Develops project plans, prioritizes project tasks, and provides regular status updates on project progress to management and stakeholders.
• Develop business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurately defined specifications and within budget.
• Performs quality control checks on software before it is released to the QA department. Provides support for software development and QA staff as needed.
• Independently handles, prioritizes and manages multiple-complex Jira Request throughout entire software development life cycle. Handles software release management of designated applications.

Supervisory Responsibilities

No supervisory responsibilities

Client Responsibilities

This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

BS/BA and 5+ years' experience or equivalent combination of education and experience, and 2 years' of SME in respective areas

Computer Skills

To perform this job successfully, an individual should have knowledge of: Visio, Golden 32, Secure CRT Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access) and Unified Modeling Language; Oracle database; JAVA, On-line transaction processing (OLTP), AIX/Solaris and integrated development platforms. Familiar with relational databases and client server concepts.

Certificates, Licenses, Registrations

Certified Business Analysis Professional (preferred)

Other Skills and Abilities

• Working knowledge of software development life cycle (SDLC)
• Solid business and technical understanding of supported MedImpact products and services.
• Knowledge of Business Analysis Best Practices (BABOK)
• Business Process Management techniques

Reasoning Ability

• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Mathematical Skills

• Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Composure
• Decision Quality
• Organizational Agility
• Problem Solving
• Customer Focus
• Drive for Results
• Peer Relations
• Time Management
• Dealing with Ambiguity
• Learning on the Fly
• Political Savvy

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Work Location

This position must work on-site at the San Diego Headquarters for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders. Remote work is not an option for these purposes.

Working Hours

This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, at weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position may require domestic travel.

The Perks:

• Medical / Dental / Vision / Wellness Programs
• Paid Time Off / Company Paid Holidays
• Incentive Compensation
• 401K with Company match
• Life and Disability Insurance
• Tuition Reimbursement
• Employee Referral Bonus

MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.

Equal Opportunity Employer, Male/Female/Disabilities/Veterans

OSHA/ADA:

To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.