Inside Sales Representative

Job Description

Job Description

Inside Sales Representative – Electro-Mechanical Industry

About Us

At Warden Electric Company, we pride ourselves on delivering exceptional service, technical expertise, and dependable solutions to industrial and commercial customers. We specialize in electro-mechanical products and services including electric motors, pumps, drives, controls, bearings, and repair solutions. Our team is built around responsiveness, professionalism, and long-term customer relationships.

Position Summary

We are seeking a motivated and customer-focused Inside Sales Representative to join our growing team. This individual will support customers by providing product recommendations, preparing quotations, processing orders, and assisting with technical sales support in the electro-mechanical industry.

The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment while delivering outstanding customer service.

Responsibilities

• Respond to customer inquiries via phone, email, and walk-in traffic
• Prepare quotations for motors, pumps, controls, bearings, drives, and related products
• Process sales orders accurately and efficiently
• Work closely with outside sales representatives and service departments
• Assist customers with product selection and application support
• Maintain strong customer relationships through proactive communication
• Coordinate with vendors and suppliers for pricing and availability
• Follow up on open quotes and customer opportunities
• Support inventory and counter sales operations as needed

Qualifications

• Previous sales or customer service experience preferred
• Experience in the electro-mechanical, industrial, electrical, or automation industry is strongly preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Mechanical aptitude and willingness to learn technical products
• Proficient with computers and Microsoft Office programs
• ERP or industrial distribution software experience is a plus

Preferred Experience

• Electric motors
• Pumps and rotating equipment
• Bearings and power transmission
• Variable frequency drives (VFDs)
• Industrial controls and automation
• Repair/service coordination

What We Offer

• Competitive pay
• Health insurance
• Paid time off
• Retirement plan
• Career growth opportunities
• Supportive team environment
• Ongoing product and technical training

How to Apply

Please submit your resume and a brief introduction outlining your experience and interest in the position.

Join a company where service comes first and relationships matter.