Receptionist

Receptionist – JLLOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves: The Receptionist serves as the first point of contact for employees, guests, and vendors while providing essential administrative and office support functions. This role helps create a welcoming and professional workplace environment by managing front desk operations, coordinating visitor services, supporting office logistics, and assisting with day-to-day facility needs. The position plays an important role in maintaining efficient workplace operations and delivering a positive experience for employees and visitors alike.What your day-to-day will look like:Greet and assist employees, guests, visitors, and vendors while providing exceptional customer service and workplace supportManage front desk operations including answering incoming calls, handling visitor requests, maintaining phone lists, and supporting administrative tasksCoordinate package deliveries, mail services, and serve as a point of contact for vendors and contractorsMaintain the appearance and organization of lobby and common areas while reporting maintenance or facility issues as neededSupport office operations including conference room coordination, badging assistance, visitor scheduling, and site leadership calendar supportAssist with office and building maintenance scheduling and help resolve issues related to workplace servicesCommunicate effectively with employees, visitors, and leadership while responding to requests with professionalism and minimal supervisionRequired Qualifications:High school diploma or GED equivalent1–2 years of experience in customer service, hospitality, office administration, or related environmentsExperience supporting front desk or reception operations in a professional settingStrong customer service, interpersonal, and relationship-building skillsExcellent verbal and written communication skillsProficiency with Microsoft Office applications including Word, Excel, PowerPoint, and OutlookAbility to work full-time onsite and maintain a flexible schedule when needed for event supportPreferred Qualifications:Associate degree or completion of college coursework3+ years of administrative, workplace, or facilities support experienceExperience supporting multiple stakeholders in a fast-paced office environmentBackground in hospitality, commercial real estate, or corporate office settingsFamiliarity with visitor management, badging, or workplace service coordinationStrong organizational and multitasking abilities with attention to detailAbility to work independently while managing competing priorities effectivelyLocation: Franklin, TNWork Shift: Full Time – 7:30 AM to 4:30 PM; flexibility required occasionally for onsite event supportThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!