Staffing Coordinator/Driver

Job Description Job Description **Job Opportunity: Part-Time CNA Staffing Coordinator and Driver at Divine Care at Home** Join DIVINE CARE AT HOME LLC as a Staffing Coordinator/Driver, where you will play a vital role in ensuring our clients receive exceptional care. This exciting position combines coordination and driving to make a meaningful impact in the lives of those we serve. **Eligibility Criteria:** * Candidates must be 25 years or older. * Flexibility with scheduling is essential; availability is required from Sunday through Saturday and on-call, with the ability to start shifts as early as 4 AM. * Must possess a valid driver's license and have a clean 10-year driving record. * Access to reliable transportation is essential. * Preferred candidates will have experience in scheduling, dispatching, trained driving, and providing compassionate care * Exceptional customer service skills and the ability to provide compassionate care to individuals in need are required. **Responsibilities Include:** **Office Duties:** * - Assist with hiring and onboarding new employees. * - Identify staffing shortfalls and report job vacancies and scheduling challenges. * - Prepare work schedules and ensure compliance with company policies. * - Create daily staffing reports and compile weekly reports. * - Confirm staff details and working hours to ensure accurate employee compensation. * - Handle inbound and outbound calls, addressing emergency and non-emergency situations, and prioritizing calls based on urgency. * - Maintain a calm demeanor while communicating with individuals in stressful situations. * - Dispatch staff as needed. * - Document all calls, deliveries, routes, and times, and update call logs and data in software programs. * - Proactively address problems and suggest potential solutions. * - Provide reports to upper management. **Driving Duties:** * - Provide transportation services as required. * - Ensure safe and reliable driving to various locations. * Safely transport passengers or goods to their destinations on time * Follow all traffic laws and regulations while operating the vehicle * Maintain a clean and well-maintained vehicle * Assist passengers with boarding and exiting the vehicle, if applicable * Communicate effectively with passengers and address any concerns or questions they may have * Excellent communication and customer service skills * Ability to follow GPS and use critical thinking to locate addresses. * Ability to follow directions. * Punctuality: show up to work on time * Prolonged periods of sitting in a vehicle * Ability to perform considerable reaching, stooping, and bending. * Hearing and vision abilities with normal range to drive safely and to observe and communicate with clients. * Regular exposure to injuries and illness * Must be able to lift to 50 pounds at times. * Transporting members to and from doctor's appointments, treatment centers, hospitals, programs, and pharmacies * Operate wheelchair lifts as needed. * Adhere to company policies and protocol. * Must adhere to all federal, state and agency rules regarding HIPAA