Senior Machine Learning Engineer

Senior Machine Learning Engineer

Attentive® is the leader in conversational commerce, reinventing business-to-consumer communication.

About the Role Our Machine Learning Engineering team powers personalized experiences for hundreds of millions of customers across thousands of brands. As a Senior Machine Learning Engineer, you will play a critical role in building, scaling, and operating production-grade ML systems that drive real-time personalization across the Attentive platform.

You will operate with a high degree of ownership, partner closely with Product and Engineering, and help raise the technical bar across our ML systems in a fast-paced, high-impact environment.

What You'll Accomplish

• Design, build, and operate scalable machine learning systems used in real-time targeting, decisioning, personalization systems
• Own ML projects end-to-end, from data exploration and modeling to deployment, monitoring, and iteration
• Proactively safeguard model and system quality through testing, monitoring, validation, and alerting
• Collaborate cross-functionally with product, data, and other engineering partners to translate business problems into ML solutions
• Continuously improve system reliability, performance, and engineering efficiency
• Contribute to technical direction and best practices across the ML engineering team
• Mentor and support other engineers through code reviews, design discussions, and knowledge sharing
• Thrive in a high-impact, fast-paced, late-stage startup environment

Your Expertise

• 6+ years of professional experience building production machine-learning software systems
• Proven experience owning ML systems long enough to see the downstream impact of design decisions
• Strong proficiency in Python and experience with ML frameworks such as PyTorch, TensorFlow, or xgboost
• Experience with data processing and analytics tools such as pandas, Spark, SQL, and matplotlib
• Hands-on experience building automated pipelines for data processing, model training, validation, and deployment
• Experience collaborating with cross-functional teams to deliver ML-powered features
• Strong communication skills and a high sense of ownership

What We Use

• Infrastructure: Kubernetes (AWS EKS), Istio, Datadog, Terraform, Cloudflare, Helm
• Backend: Java / Spring Boot microservices (Gradle), DynamoDB, Kinesis, Airflow, Postgres, PlanetScale, Redis
• Frontend: React, TypeScript, GraphQL, Storybook, Radix UI, Vite, Playwright
• ML & Data: Python, Metaflow, HuggingFace, PyTorch, TensorFlow, Panda

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $244,000 - 320,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups.