Receptionist Associate

Job Description

Job Description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Position Summary:

The Receptionist / Office Support Associate serves as the first point of contact for employees, clients, and visitors. This position is responsible for providing professional front desk coverage, administrative assistance, and general office support, including the setup and breakdown of special events.

Key Responsibilities
• Greet and assist visitors, employees, and clients in a professional and courteous manner.
• Answer, screen, and direct incoming calls and inquiries.
• Manage visitor registration, access procedures, and meeting room coordination.
• Maintain a clean, organized, and welcoming reception area.
• Provide general administrative and office support, including printing, scanning, filing, and data entry.
• Coordinate conference room reservations and assist with meeting preparations.
• Set up and break down special events, including arranging tables, chairs, supplies, refreshments, and event materials.
• Assist with receiving and distributing mail, packages, and office deliveries as needed.
• Monitor office supplies and report replenishment needs.
• Coordinate with facilities and other support teams to address office service requests.
• Provide backup support for other office services functions as needed.
• Perform other duties as assigned.

Qualifications:

• Previous receptionist, customer service, or office support experience preferred.
• Excellent communication, interpersonal, and organizational skills.
• Professional appearance and strong customer service skills.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).
• Ability to multitask and work independently in a fast-paced office environment.
• Ability to perform physical tasks associated with event setup and breakdown, including moving chairs, arranging tables, and lifting up to 30 lbs.
• Dependable and punctual, with availability Monday through Friday, 8:00 AM – 5:00 PM.
• High school diploma or GED required