Assistant Nurse Manager (RN) - The Ridge Recovery Center

Location Detail: 289 Windham Rd Willimantic (10534)

Shift Detail: Mon, Tue, Thu, Fri 3P-11:30P, Wed 12P-8:30P

Work where  every moment matters.

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Rushford Center, one of Connecticut’s leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention, treatment and recovery programs. We offer a wide range of programs including Acute Care and Evaluation, Residential Addiction Treatment, Individual, Group & Family Therapy, Intensive Outpatient programs and Community Support Programs. Through the passion of our specialists, we continue to treat every patient with care, compassion and respect, while providing affordable and accessible services.

Job Summary

The Assistant RN Mgr-Psychiatric Mental Health is a Registered Nurse (RN) who has responsibility for the supervision of patient care, clinical personnel, and unit operations. This position supervises a work group to ensure that a high quality, cost-effective patient and family centered care is provided in support of the hospital's/facilities’ strategic plan, and the function's goals and objectives. 

This position works collaboratively with functional leadership and is responsible for the oversight of daily operations of the assigned department including off shift and weekend supervision of nursing and non-licensed staff. This position manages resources, quality improvement, payroll, creating and maintaining colleague schedules and monitors patient throughput to facilitate efficient clinical operations. In addition, this position is responsible for a safe and therapeutic unit environment, which includes working in the department as staff RN to assist as needed.

This position supports leadership in ensuring standards of excellence and professional development are fostered and met. This position also participates in and may lead Performance Improvement work in their assigned department.

Job Responsibilities

1. Works with department Charge/Resource Nurse in adjusting the unit staffing pattern to reflect changes in care requirements, patient census and staffing resources.
2. Manages and develops colleagues to include performance feedback and reviews, promotions, salary recommendations, corrective action and separations. Teaches, coaches and mentors colleagues to encourage their professional growth and development.
3. Manages staffing schedule and payroll to include monitoring and addressing attendance issues.
4. Promotes compliance with Joint Commission and other regulatory body standards by consistent rounding and performing tracers and audits.
5. Assists nursing leadership with investigating and reviewing patient concerns, key performance indicators (KPI), colleague health exposures and compliance issues.
6. Communicates department/leadership decisions and policies to colleagues. Cascades the flow of information from leadership to the clinical team.
7. Participates on department and hospital committees.
8. Performs other related responsibilities as required.

Qualifications

• Bachelor of Science in Nursing
• Master's degree preferred
• 2 years of acute are nursing experience required
• At least one year of supervisory experience is preferred
• 1 year experience in a psychiatric setting preferred
• Registered Nurse, State of CT
• Certified in Basic Life Support (BLS) provider credentialed from the American Heart Association (AHA)
• Other certifications may be required by specialty
• Knowledge of principles and practices of nursing and healthcare administration
• Demonstrated ability to make sound clinical assessments and institute safe and effective care within the structure of a collaborative health team.
• Considerable knowledge of requirements by federal, state or regulatory bodies.
• Demonstrates knowledge of effective workforce utilization.
• Excellent communication skills, both verbal and written.
• Proven ability to lead courageous conversations, hold colleague(s) accountable and manage change and conflict.
• Knowledge of all relevant policies and procedures.
• Knowledge of high reliability organizations (HRO) and LEAN process improvement strategies.
• Demonstrated leadership skills and a commitment to lifelong learning as a methodology for promoting continuous quality improvement in the delivery of patient care and services.
• Ability to manage multiple priorities and prioritize work in a fast-paced environment.
• Must be able to work independently as well as part of a collaborative team.
• Demonstrates effective leadership through collaborative partnerships in accordance with Nursing Professional Practice model.
• Strong ability to problem solve and make decisions in a fast-paced environment and in emergency situations.
• Fosters an inclusive workplace where diversity and individual differences are valued and maximized to achieve the mission and vision of the organization.
• Proficient in Microsoft Office.
• Ensures the presence of a safe and healthful work environment, promoting self-care and empowerment.

As a Hartford HealthCare entity, Rushford provides eligible employees with an extensive benefits package consisting of:

• Medical and dental benefits
• 401(k) plan with employer match
• Generous paid time off with accrual starting on the date of hire, including seven paid holidays
• Additional voluntary benefits as well as employee discount programs

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .