ERP Solution Delivery Project Manager

ERP Solution Delivery Manager

The ERP Solution Delivery Manager will be part of the Enterprise Business Applications team managing digital transformation projects in the areas of Enterprise Resource Planning (ERP) and complementary applications such as Customer Engagement and Power Platform. The individual in this role will work on a team of technology leaders, solution architects, software developers, business analysts, quality assurance, functional design, and various members to manage project work to successful completion. This role will be responsible for managing the client discussion and overseeing client's needs to build and maintain strong delivery as well as ensure client expectations are successfully managed.

Job duties include:

• Maintaining strategic relationships with client personnel, including members of client senior management
• Managing client expectations and supporting difficult messages when necessary to keep project delivery on course
• Identifying areas of risk on engagements and developing plans to manage those risks
• Managing the vision of the project solution
• Leading, overseeing, and preparing updates to project plan
• Maintaining detailed work plans in Azure DevOps
• Preparing formal and informal presentations for client meetings
• Leading the project team daily, including BDO consultants and client team members, this will include scrums, planning, and status meetings
• Providing guidance to the project change plan, including identification of new scope and preparation of change orders
• Providing project leadership for assessment, implementation, and optimization engagements
• Working with Project Manager to ensure that BDO's project governance framework is applied to projects and that governance documentation is maintained, published, and stored according to BDO Quality Audit standards
• Delivering timely project communications to the client including regular status reports and steering committee presentations
• Ensuring that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on schedule
• Participating in ongoing refinement of BDO Project Governance, Implementation Methodology, contracts and templates, mentors colleagues, and provides guidance and support
• Other duties as required

Supervisory responsibilities include:

• Owning and driving completion of key workstreams by associates and senior associates as directed by project leaders
• Managing project workstreams of associates and senior associates as directed
• Mentoring and developing entry level consultants and senior consultants
• May act as Career Advisor to associates and senior associates

Qualifications, knowledge, skills, and abilities include:

Education:

• Bachelor's degree AND six (6) or more years of industry experience with ERP solution delivery management, required; OR
• High School Diploma/GED AND seven (7) or more years of industry experience with ERP solution delivery management, required

Experience:

• Six (6) or more years comprehensive ERP solution delivery management experience including the management of budget, risks, resources, scope, issues, changes, and quality, required
• Experience with project planning, scoping and management skills, required
• Experience with business process analysis & design and process flow skills, required
• Experience in planning, managing scope, timeline, or budget, required
• Client facing consulting experience, preferred
• Track record of managing projects within a software solutions complex deployment environment, preferred

License(s)/Certification(s):

• PMP, preferred

Software:

• Experience with one (1) or more of the following solutions, required:
• HCM
• Custom Applications
• Data analytics
• ERP (Dynamics 365 F&O, Business Central, CE)
• NetSuite
• CRM
• Cybersecurity
• Proficient in the use of Microsoft Office Applications, required
• MS Project, preferred
• Azure DevOps experience, preferred
• Microsoft Project experience, preferred
• Smartsheet experience, preferred

Other knowledge, skills & abilities:

• Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
• Excellent interpersonal and customer relationship skills
• Strong analytical, facilitation, documentation, presentation, and communication skills
• Strong business process mapping skills
• Ability to lead and facilitate client workshops and sessions
• Comfortable engaging with clients on multiple implementations at the same time
• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Ability to effectively manage a diverse project team and escalate performance issues to department leadership
• Strong knowledge of solution implementation methodologies

Keywords: Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management, Delivery Lead, Project Management

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. National Range: $120,000 - $170,000 Maryland Range: $120,000 - $170,000 NYC/Long Island/Westchester Range: $120,000 - $170,000