Specialist, Field Clinical (NYC)

MicroVention Product Specialist

Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with the North American Sales and Marketing teams, support clinical training programs, and demonstrate an exceptional understanding of neurovascular procedures to enhance overall product effectiveness and patient outcomes.

Job duties:

• Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness.
• Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products.
• Collaborate with the North American Sales and Marketing teams to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products.
• Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures.
• Support evaluations of new products through education and clinical case support.
• Support analysis and reporting on clinical performance issues and support post market surveillance as needed.
• Mentor new Field Clinical Team (FTC) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review.
• Present on FTC calls to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team.
• Support research and analytics on competitive products and their potential impact on MicroVention business; provide feedback from relevant experiences in the field to appropriate Marketing team members.
• Support regional physician training programs (e.g., EDGE, Next Roadshow).
• Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team.
• Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents.
• Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration.
• Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
• Perform other duties and responsibilities as assigned.