Merch Processor / Returns QA

Merch Processor / Returns QA

Title: Merch Processor / Returns QA

Reports To or Hiring Manager: Alicia Harris

Shift: Monday - Friday; 5:00am-1:30pm

Grade Level: 4

Employment Type: Full Time Non-Exempt

Location: Arlington, TX

Description

About Williams-Sonoma DC - Arlington, TX

Since it was founded in 1956, Williams-Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery and are looking for a job with a strong opportunity for gaining new skills and for advancement our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

Merch Processor Returns/Quality Assurance (QA) - Working with operations management, leads, and team to ensure accurate processing of all returns, inspections, repackaging, and disposition of product.

The Merch Processor Returns/Quality Assurance (QA) position is located in Arlington, TX.

You'll be excited about this opportunity because you will

• Processing of returns, including determining and assigning correct disposition and repackaging of product
• Complete inspection of product to requested standards
• Scanning outbound loads, outlet, and transfer shipments
• Wrapping furniture for outbound outlet loads
• Read and match numbers to ensure accuracy when completing orders
• Support other departments as needed
• Safely and efficiently operate material handling tools and equipment
• Keep work area safe, organized, and clean according to general warehousing practices and OSHA requirements daily
• Utilize Williams-Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, productivity (if required), and quality standards
• Other duties as deemed necessary

Check out some of the required qualifications we are looking for in amazing candidates

• High School diploma or equivalent
• Excellent attendance and willingness to be part of a team performing whatever duties are necessary
• Strong communication skills (verbal and written)
• Ability to multitask and be extremely detailed while performing all tasks
• Ability to do basic math addition, multiplication, subtraction, and division
• Ability to learn warehouse management system functions (PKMS)
• Positive attitude, strong work ethic, ability to work under pressure, and be a fast learner
• Flexible to work overtime as required

We prefer some of these qualities as well

• Knowledge of warehouse management systems

Review these physical requirements, as they play a major part in this role

• Job requires continuous physical exertion walking, bending, lifting, standing, climbing
• Able to lift up to 65lbs
• Able to sit or stand for long periods of time
• Able to use a computer and RF scanner for long periods of time

Our company benefits are second to none in the industry.

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)

EOE