Clinical Team Lead

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

A Clinical Team Lead oversees and assists the completion of various administrative and clinical tasks within a medical office. Their main duties include managing employee workflows and addressing any provider’s needs and concerns.

Job Responsibilities

• Enforces office policies and procedures
• Assists in the hiring and onboard administrative and clinical staff
• Assists in the supervision, training, and evaluation of administrative and clinical staff
• Assists with staffing schedules and time off requests
• Ensures that customer service standards are met
• Collaborates with office management, nurses, providers, and executives
• Partners with office and regional managers to meet goals, objectives, and budgets for the office
• Ensures regulations, guidelines, and standards are followed
• Uses popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping
• All other duties as directed and assigned
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• Highschool diploma or equivalent required
• An associate degree in healthcare management, business, or related degree is preferred
• Supervisory experience preferred
• Familiarity with ModMed, EMA, EMR preferred
• Understanding of HIPAA laws and guidelines
• Works well independently and has strong operational skills
• Learns quickly and has strong problem-solving and critical thinking skills
• Develops strong relationships with coworkers and has strong leadership skills
• Communicates effectively and has strong verbal and written communication skills

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status