Banquet Server - On Call

Banquet Server

Provide exceptional food and beverage service for banquet and catered events at The Sanderling Resort, ensuring professional execution, guest satisfaction, and adherence to EOS Hospitality and resort standards.

The Sanderling Resort, located in Duck, North Carolina, is the premier oceanfront destination in the Outer Banks, offering refined coastal hospitality, elevated culinary programming, and memorable guest experiences.

The resort's banquet and catering program includes weddings, corporate events, social gatherings, and seasonal programming across multiple venues including the Sunset Ballroom, Great Hall, Event House, and outdoor event spaces.

The Banquet Server plays a critical role in delivering seamless event experiences by executing service standards, supporting event setup and breakdown and providing attentive and professional guest service.

Provide professional, courteous, and attentive service to guests during banquet and catered events

Set up banquet spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, place settings, and service stations

Assist in maintaining cleanliness, organization, and readiness of event spaces throughout service

Serve food and beverages in accordance with banquet service standards, including plated meals, buffets, and passed items

Ensure proper timing and coordination of courses in collaboration with Banquet Captain and Culinary team

Monitor guest needs throughout events, including beverage refills, clearing, and additional requests

Assist with bar service when needed, including passing beverages or supporting bartenders

Ensure responsible alcohol service in compliance with all regulations and company policies

Clear tables, reset areas, and maintain cleanliness during and after events

Assist in breakdown of banquet spaces, including removal of linens, breakdown of tables and chairs, and proper storage of equipment

Follow all side work and task assignments to ensure efficient event execution

Work collaboratively with banquet team members, culinary staff, and leadership to ensure seamless service

Communicate effectively with team members regarding service timing and guest needs

Handle guest concerns professionally and escalate issues to leadership when appropriate

Maintain a positive, professional, and team-oriented attitude

Ensure compliance with all safety standards including food safety, sanitation practices, and workplace policies

Attend required meetings and training sessions

Comply with all policies outlined in the Handbook, Property Supplement, and company guidelines

Ability to stand and remain active for up to 10–12 hours

Ability to lift and carry up to 40–50 lbs, including tables, chairs, and service equipment

Ability to move quickly and efficiently in a fast-paced event environment

Ability to set up and break down banquet equipment

Ability to navigate stairs and multiple event spaces across the resort

Ability to communicate effectively with guests and team members

Ability to work flexible hours including evenings, weekends, and holidays

Point of Sale System (when applicable)

Service Equipment (Coffee/Tea Machines, Soda Fountains, Toasters, Refrigeration, etc.)

Banquet Equipment (chafers, trays, heat lamps, service ware, etc.)

Serving Trays and Beverage Carriers

Phone and Communication Devices

Basic Cleaning Tools and Supplies

Work will take place across multiple indoor and outdoor event spaces within a resort setting

Fast-paced environment with varying event sizes and service styles

Frequent setup and breakdown of event spaces

Exposure to outdoor elements, kitchen environments, and event equipment

Team-oriented environment with direct guest interaction

Prior banquet or restaurant experience preferred but not required.

Strong guest service and communication skills.

Ability to work efficiently in a fast-paced, team-oriented environment.

Ability to follow direction and execute detailed service standards.

Strong attention to detail and commitment to quality.

Positive attitude and professional appearance.

Ability to lift and perform physical duties required for event setup and breakdown.

Knowledge of food and beverage service and responsible alcohol service practices preferred.

Successful completion of satisfactory background check.

Available and willing to work flexible hours based on business needs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.