Customer Success Specialist POST NUMBER: 213842

The Customer Success Specialist plays a critical role in supporting the Account Management team by ensuring client workflows, reporting, vendor coordination, and internal systems operate seamlessly.
Key Responsibilities
Support Account Managers in day-to-day client needs and follow-ups
Maintain and update CRM and work order systems with accurate, real-time information
Track service requests, vendor performance, and resolution timelines
Troubleshooting information gaps
Prepare client-facing reports and savings summaries
Ensure all client documentation, contracts, and pricing files are current and organized
Coordinate with waste haulers and service providers to resolve issues
Track service-level agreements and ensure accountability
Monitor billing accuracy and flag discrepancies for correction
Assist with onboarding new client locations and service transitions
Support monthly and quarterly reporting processes
Identify cost savings opportunities through data review
Build and improve standardized reporting templates
Identify inefficiencies in account workflows and recommend improvements
Help develop SOPs for account management processes
Create internal dashboards and trackers to improve visibility
Qualifications
1-3 years of experience in operations, client services, account support, or similar role
Strong organizational and project management skills
High attention to detail and strong follow-through
Experience working in CRM systems (HubSpot, Salesforce, etc.)
Proficiency in Excel / Google Sheets (pivot tables, data tracking, reporting)
Ability to manage multiple accounts and deadlines simultaneously
Strong written and verbal communication skills
Process-driven mindset with a proactive approach

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Customer Success Specialist POST NUMBER: 213842 in Louisville, KY vacancy

Customer Success Specialist
...our team means delivering outstanding customer service for some of the world's most recognized... .... A role you will love Our Customer Success Specialists are at the heart of our contact center... ...shareholder meetings and we’re now the number one transfer agency in the world. As...
Suggested
Permanent employment
Temporary work
Seasonal work
Work at office
Work from home
Worldwide
Monday to Friday
Flexible hours
3 days per week
Computershare U.S.
Louisville, KY
1 day ago
Customer Service Representative
$15 per hour
...Your Opportunity: Customer Service Representative CheckSmart Louisville, KY... ...development as we invest in your long-term success. If you’re looking for an opportunity to... ...Store hours, schedules, and/or the minimum number of hours required for this position may be...
Suggested
Hourly pay
Full time
Temporary work
Casual work
Work at office
Local area
Community Choice Financial Family of Brands
Louisville, KY
4 days ago
Order Processor
$18 per hour
...our communities. With our longstanding history in this industry, Heidelberg continues to thrive, adapt, and lead the way to our customer’s number one choice. Job Summary A Warehouse Associate will perform an array of functions including but not limited to: receiving and...
Suggested
Hourly pay
Work at office
Flexible hours
Shift work
Heidelberg Distributing
Hebron Estates, KY
3 days ago
Order Processor
...9:30am-5:30pm or 11am-7pm) The Order Processor will provide customers with information regarding prices and availability of catalog and... ...up on order including confirmation, shipping charges, tracking numbers, activating, and invoicing Handles special accounts, which...
Suggested
Temporary work
Work at office
Local area
Monday to Friday
Flexible hours
Shift work
Brook + Whittle
New Albany, IN
4 days ago
Customer Service Representative
$30k - $40k
...Customer Service Representative Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar... ...dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has...
Suggested
Full time
Remote work
Shift work
Night shift
Afternoon shift
3 days per week
1 day per week
Everlight Solar
Louisville, KY
5 days ago
Client Development & Experience Representative
...· Maintain appropriate follow-up with prospective clients and successfully transition qualified opportunities to the appropriate W&E personnel... ...experience in sales, business development, client experience, customer success, account management, professional services, or a...
For contractors
Work at office
Remote work
Night shift
Global Water Technology
Louisville, KY
17 days ago
Customer Service Specialist
...Customer Service Specialist The individual selected for this role will be expected... ...position is essential to the success of our retail stores.... ...accurate as of the date of this posting. The Company reserves the... ...like national identification numbers, date of birth, or bank...
Full time
Contract work
For contractors
Work experience placement
Local area
Afternoon shift
Sherwin-Williams
Louisville, KY
3 days ago
Sr. Customer Service Representative
...Sr. Customer Service Representative Louisville, Kentucky, United States ShipMonk isn't just a 3PLwe're the tech-powered growth partner... ...Service Representative to be a cornerstone of our merchant success! In this pivotal role, you're more than just support; you're a...
Work experience placement
Casual work
Work at office
ShipMonk
Louisville, KY
4 days ago
Order Processing Clerk
$18 - $19 per hour
...Clerk The Order Processor will provide customers with information regarding prices and... ...confirmation, shipping charges, tracking numbers, activation, and invoicing. Handle special... ...401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance...
Contract work
Temporary work
Work at office
Monday to Friday
Shift work
Day shift
Aerotek
New Albany, IN
16 hours ago
Aviation Front Desk Customer Service Representative - Full Time Job
$7.25 per hour
...Diploma/G.E.D. Compensation $7.25 / hourly Hours Per Week 40 Number Of Positions 1 Work Schedule and Shift Requirements First (Day) Job Description Aviation Front Desk Customer Service Representative - Full Time JobLouisville, KY Apply Now...
Hourly pay
Full time
All shifts
Shift work
Atlantic Aviation FBO Services, Inc.
Louisville, KY
1 day ago
Class B Sales and Service Rep
$14.9 - $34.62 per hour
...Ensure Health and Safety is the number one priority by complying... ...safe manner May visit 10-12 customer sites per day Switch out 1... ...per job requirements Successfully complete a background check,... ...equitable compensation. The posted salary range reflects the minimum...
Full time
Local area
Safety-Kleen
Masonic Home, KY
a month ago
Receptionist Front Desk - No Experience necessary
...Essential Functions Greet customers immediately with a friendly and... ...information including number of guests, length of stay and... ...functions using a basic calculator. Post charges to guestrooms and... ...handbook, is essential to the successful performance of this position....
Local area
Immediate start
The Seelbach Hilton
Louisville, KY
5 days ago
Pharmacy Technician - Customer Care Specialist
$22 per hour
...difference in our Patient Lives! Onco360 is looking for a Customer Care Specialists based out of our Louisville, KY pharmacy. This is a full-time... ...and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We succeed...
Full time
Temporary work
Work experience placement
Remote work
Work from home
Relocation package
Monday to Friday
Shift work
Onco360
Louisville, KY
2 days ago
Account Representative - State Farm Agent Team Member
$55k - $60k
...Representative - State Farm Agent Team Member for RYAN FETSCH - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...
For contractors
Work at office
Immediate start
RYAN FETSCH - State Farm Agent
Louisville, KY
5 days ago
Account Representative - State Farm Agent Team Member
$50k - $100k
...Representative - State Farm Agent Team Member for Jeremy Graham - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...
For contractors
Immediate start
Flexible hours
Jeremy Graham - State Farm Agent
Louisville, KY
5 days ago
Account Representative - State Farm Agent Team Member
$42k - $60k
...Representative - State Farm Agent Team Member for Sam Wheeler - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...
For contractors
Work at office
Sam Wheeler - State Farm Agent
Louisville, KY
5 days ago
Account Representative - State Farm Agent Team Member
$50k - $65k
...helping people and creating meaningful relationships with our customers. We offer health insurance, retirement benefits, and paid time... ..., but we also make time to celebrate both big wins and small successes. Life is too short to take too many things seriously, and...
Full time
For contractors
Work at office
Worldwide
Flexible hours
State Farm
Louisville, KY
1 day ago
Front Desk Retail Receptionist
...Optical AssistantGreet and assist customers. Schedule appointments, verify insurance coverage... ...effectively. Calculate and manipulate numbers/data. Read English. Problem solving/... ...that must be met by an associate to successfully perform the essential functions of this...
Immediate start
Visionworks of America
Louisville, KY
2 days ago
Property Management Front Desk Receptionist
$7.25 per hour
...Compensation$7.25 / hourly Hours Per Week40 Number Of Positions1 Work Schedule and Shift... ...disposition. Highgate continues to demonstrate success in developing a diverse portfolio of... ...or equivalent puter experience required.Customer Services experience preferred.Maintain a...
Hourly pay
Worldwide
Shift work
Highgate Hotels
Louisville, KY
4 days ago
Receptionist Part Time Evenings Immediate Hire
...needed. 4. Maintains a current file or listing of residents by room number and name, emergency phone numbers of on-call personnel,... ...neat and orderly fashion. 9. Consistently demonstrates excellent customer service. 10. Efficiently receives mail and directs it to the correct...
Weekly pay
Temporary work
Part time
Work at office
Immediate start
Weekend work
Afternoon shift
Frey Consulting Group
Louisville, KY
5 days ago
Retail Customer Service Specialist
...A retail chain is seeking a Customer Service Associate for a part-time position in Louisville, Kentucky. You will assist customers, manage transactions, and maintain cleanliness throughout the store. Ideal candidates should have a high school diploma, customer service...
Part time
Family Dollar
Louisville, KY
5 days ago
Customer Success Associate
...succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers...
Full time
McQuade Organization
Louisville, KY
2 hours ago
Sales Coordinator Remote
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera...
Remote work
Work from home
Flexible hours
HMG Careers
Heritage Creek, KY
1 day ago
Sales Data Coordinator
...depletion reporting, including manual audits of all distributors at least once per year. Partner with IT/Master Data team to ensure all customer and product metadata in Depletion reporting reconciles to Sazerac master data. Work with distributors to resolve discrepancies in...
Full time
Remote work
3 days per week
Sazerac Company
Louisville, KY
2 days ago
Insurance Account Representative - State Farm Agent Team Member
$45k - $65k
...Insurance Sales Professional. We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique ability is empowering others to achieve their potential and strategizing simple solutions that...
Full time
For contractors
Work at office
Immediate start
State Farm
Louisville, KY
1 day ago
Insurance Account Representative - State Farm Agent Team Member
$30k
...As an insurance account representative, for Justin Eddington State Farm you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments...
For contractors
Justin Eddington - State Farm Agent
Louisville, KY
1 day ago
Receptionist - Part Time/ 2nd Shift Weekends
$15.58 per hour
...experience. Six (6) months to one (1) year customer service experience or related experience... ..., such as, address, directions, fax numbers, facility/Company website and other related... ...Health Sciences) Document Management Specialist (Evening Shift: 11:30am - 8:00pm) Executive...
Temporary work
Part time
Work experience placement
Work at office
Shift work
Weekend work
Afternoon shift
Signature HealthCARE
Louisville, KY
2 days ago
Spa Sales Coordinator
$2,500 per month
...team. This unique opportunity is for a business that values friendliness, organization, and experience. The role requires overseeing customer service and collaborating with our team on the spa schedule. We are looking for someone with proven front sales experience,...
Full time
Part time
Flexible hours
Weekend work
Dermafix Spa
Louisville, KY
5 days ago
Account Associate - State Farm Agent Team Member
$65k - $70k
...Associate - State Farm Agent Team Member for Karla Lovewell - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...
For contractors
Flexible hours
Karla Lovewell - State Farm Agent
Louisville, KY
5 days ago
Account Associate - State Farm Agent Team Member
$55k - $60k
...Associate - State Farm Agent Team Member for RYAN FETSCH - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...
For contractors
Work at office
Immediate start
Flexible hours
RYAN FETSCH - State Farm Agent
Louisville, KY
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Success Specialist POST NUMBER: 213842. Be the first to apply!