Customer Service Specialist - Centralized Patient Scheduling

6 month with possible TTH 100% Onsite Schedule: Monday to Friday 8:30am-5:05pm (updated hours)

REQUIRED : - MUST HAVE 2+ years DIRECT radiology diagnostic testing scheduling experience e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.

• Health insurance verification knowledge

PREFERRED: - Epic EMR experience.


PR: $25 to $27/hr

Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist. Job Responsibilities:

Required Skills & Experience: -One (1) three (3) years of customer service experience. Preferred Skills & Experience: -N/A