ServiceNow Admin

ServiceNow Admin

Duration: Full time + Benefits

Location: 100% Remote

Duties/Responsibilities:

• Monitor the health, administration, usage, and overall compliance of ServiceNow and its applications.
• Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting.
• Support implemented and proposed solutions on the ServiceNow platform.
• Load, manipulate, and maintain data between ServiceNow and other systems.
• Participate in deployment of features and ServiceNow releases.
• Make recommendations and participate in implementing ServiceNow requirements.
• Provide architectural controls and impact analysis for new requirements.
• Research and stay current in ServiceNow products and applicable integrated technologies.
• Create and maintain a detailed view of the ServiceNow architecture.
• Contribute to ServiceNow software releases through configuration tasks and feature delivery.
• Optimize stability and usability of ServiceNow through regular application maintenance.
• Collaborate with team members to design best solutions for technical issues
• Performs other related duties as assigned

Required Skills/Abilities:

• 3+ years of experience with ServiceNow platform administration, on-premises self-hosted installations, ongoing operations, and maintenance of the environment
• 3+ years of System Administrator experience
• ServiceNow Systems Administrator Certification
• CompTIA Security+ Certification
• Experience working with Web technologies, including JavaScript, Ajax, HTML, and CSS.
• Experience with LDAP integration and Web Service integration such as API Web Services
• Experience with ServiceNow development APIs and Single Sign-On configuration and administration
• Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
• Possess effective interpersonal, verbal, and written communication skills