Fleet Operation Program Manager

Program Manager

Phoenix, AZ

Contract

The Program Manager will define and launch new processes to sustainably scale Event Response operations, lead continuous improvement initiatives to drive operational efficiency, and collaborate with cross-functional teams to ensure the successful evolution and execution of vendor programs. They will also report on the health of operations, be accountable for business KPIs, and manage cross-functional programs through their full lifecycle.

Responsibilities:

+ Define and launch new processes to sustainably scale our Event Response operations through vendor partners.

+ Lead continuous improvement initiatives to drive operational efficiency and minimize defects.

+ Collaborate effectively with cross-functional teams to ensure the successful evolution and execution of vendor programs.

+ Report health of operations in required forums, providing the right level of details, and escalate as necessary.

+ Be accountable for your business's Key Performance Indicators around growth, staffing to demand, etc.

+ Plan and execute against short-term and long-term Event Response program milestones.

+ Independently manage existing and new cross-functional programs through their full lifecycle to meet team-level objectives.

+ Listen effectively to stakeholders, communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.

Experience:

+ 6+ years of experience as PgM

+ Excellent in planning and can leverage at least one of execution methodologies (e.g. Agile, Waterfall, etc.) to make teams more effective.

+ Excellent in communications management and tailoring to different audiences.

+ Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions.

+ Ability to organize and manage the activities to deliver results on time.

+ Effectively monitor and communicate progress, risks, and mitigations.

+ Ability to forge and maintain effective program teams within and across an organization, understand and address their needs and health, and support them throughout the lifecycle of their undertaking.

Skills:

+ Program Management /Project Management

+ Fleet Operations

+ Vendor & Stakeholder Management

+ Analytical & Reporting background

+ Continuous Improvement

Education:

+ Bachelor's Degree

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.