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Hybrid Incident & Major Incident Manager - ITSM & Reporting

$52 per hour

Northeastern University

Northeastern University is looking for an Incident Manager in Boston, MA. The role involves analyzing ITSM processes, managing major incidents, and ensuring service excellence across the university. The ideal candidate will have over 5 years of ITSM and reporting experience, preferably in higher education. This position is critical in supporting business continuity and enhancing user experiences. Benefits include medical, vision, and tuition assistance. A salary of $52/hour is offered. #J-18808-Ljbffr

Vacancy posted 1 day ago
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