Senior Manager, Enterprise Accounts
ACV Auctions
Who we are looking for:ACV is seeking a high-impact Senior Manager, Enterprise Accounts to partner with leading automotive dealer groups and drive measurable improvements in inventory performance, vehicle acquisition, and retail and wholesale strategy. The SEAM will operate as a strategic advisor to major dealer group executives, major dealership operators helping them run a more profitable used vehicle business by leveraging the full ACV ecosystem—ACV Max, ClearCar, ACV True360, ACV Viper, ACV Transport and ACV Auctions. In addition to managing a portfolio of enterprise dealer relationships, this role plays a critical leadership function by managing, mentoring and developing an area team of Account Managers, ensuring consistent execution and performance across accounts.What you will do:Serve as the primary owner for major dealer group relationships, acting as a strategic advisor oninventory, acquisition, pricing, merchandising, and profitability.Build trusted partnerships with Dealer Principals, General Managers, Used Car Directors, andRegional/Platform VPs.Develop and execute short- and long-term account growth strategies.Drive inventory performance improvements, including group inventory optimization, retail pricing,merchandising, vehicle appraisal, inventory turn, days to sale, pricing discipline, and agingmanagement.Translate ACV data and insights into actionable dealership strategies and conduct root-causeanalyses for underperforming inventory.Coach dealership teams to improve execution and accountability.Expand dealer acquisition strategies through ACV ClearCar and ACV Viper, identifying gaps andimplementing action planning to improve sourcing efficiency.Optimize dealer wholesale remarketing strategies and increase ACV’s share of dealer wholesalevolume.Drive adoption of ACV tools across dealership operations and deliver in-store training, virtualsessions, and performance reviews.Lead Quarterly Business Reviews (QBRs) and executive check-ins, presenting insights oninventory performance, acquisition effectiveness, platform utilization, and profitabilityopportunities.Lead, coach, and develop an area team of Account Managers through 1:1s, ride-alongs,performance and pipeline reviews, and targeted development plans.Identify and execute account expansion opportunities, partnering with ACV Enterprise and FieldSales teams to drive product adoption, market rooftop expansion, and increased platformutilization.Own renewal strategy and customer retention, acting as an escalation point for data integrations,platform issues, and operational disruptions.Maintain accurate CRM (Salesforce) records, tracking account performance, growthopportunities, and risk indicators, delivering insights to leadership.Perform additional duties as assigned.What you will need:Ability to read, write, speak and understand English.Minimum Education Level: Bachelor's degree or equivalent experience in business, automotive,or related field.Minimum Experience: 5+ years in automotive account management or related enterprise role.Minimum Leadership Experience: 6+ years experienceRemote/In-Office: Hybrid (with significant travel)Time spent traveling for work Up to 75%Strong understanding of automotive dealership operations, with an emphasis on used vehiclefocus preferred.Experience managing enterprise or multi-location accounts.Proven ability to consult with senior dealership leadership and translate data into actionablestrategies.Experience leading, coaching, and mentoring teams.Strong analytical, communication, and presentation skills.Experience with internal CRM tools (Salesforce preferred)#LI-HU1JobFamilySalesJobFunctionMajor AccountsPayTypeSalaryHiringMinRate112000HiringMaxRate140000
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