Senior Manager, Education

Senior Manager, Education

A Senior Education Manager at Motto Mortgage is responsible for the strategy, development, and delivery of multi-media education programs and events for Mortgage Broker-Owners, Mortgage Loan Originators, and other Motto customers. A Senior Product Education Manager works closely with the Motto Education Director, education team members, and other members of the Product Support Team to ensure accuracy of learning materials for the various mortgage origination and marketing technology systems provided to our franchisees. He or she should have proven experience in an educational or mortgage profession, knowledge of the mortgage business, and be available for 30% domestic travel.

Essential Duties:

• Design and deliver mortgage technology and product education for Motto Mortgage Brokers and Loan Originators, including education seminars (live and self-paced sessions), annual conference education events, and self-guided online learning tracks
• Ability to see the bigger picture of all tasks required for a high-functioning, quality education team, and guide the team with prompt and effective feedback to ensure all tasks are completed with accuracy and timeliness:
• LMS management
• Course creation, delivery, and content maintenance and management
• Resource creation, delivery, and content maintenance and management
• Ensure proper delivery of all courses and resources to all repositories
• Quality/accuracy reviews
• Clear and consistent team communication
• Acquire and maintain working knowledge of the mortgage brokerage industry including the lifecycle of a loan, common loan programs, transaction types, transaction stakeholders, loan disclosures, major U.S. mortgage operators, roles of standard mortgage professionals, and key mortgage compliance requirements
• Develop and regularly maintain learning materials for:
• annual education conference classes
• monthly education sessions and webinars
• self-paced courses and webinars
• job aids, user guides, and other support documents, including the LOS
• ad hoc custom education engagements requested by our franchisees
• process-change communications
• Serve as a host at education events including early morning arrival, warm welcoming of guests, and ensuring friendly engagement with trainees
• Perform engagement analyses and review user feedback to identify opportunities for new learning programs
• Run and distribute various reports on a recurring basis
• Cross-train with other educators
• Assist with other projects as assigned
• Provide prompt, warm, and memorable customer service in all education requests and live webinars

Experience:

• Minimum 5 years' experience in a teaching or learning development role or job-related experience in the mortgage industry
• Ideal candidate has been a professional corporate technology trainer and/or has extensive experience of mortgage origination, has the ability to transform business problems into course plans, and is driven by data-based decision making

Hire Range/Rate:

$80,000 - $101,000 + commission structure

Actual compensation offered to the candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX, LLC total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

Why RE/MAX?

REMAX Headquarters is located in Denver, CO, in the heart of Denver's thriving Tech Center. We also offer remote roles for those outside the metro area. Our competitive benefits package includes programs to support your physical, emotional and financial well-being:

Stay Healthy:

• Comprehensive medical, dental, and vision insurance
• Health savings account with employer contribution
• Flexible spending account (medical & dependent care)
• Voluntary critical illness, hospital indemnity and accident coverage
• Short-term disability paid at 100% after 1 year

Prepare for Your Future:

• 401(k) plan with generous company match & immediate eligibility
• Free financial advisor service
• Company-paid life and AD&D insurance, short-term and long-term disability

Feel Supported:

• Generous paid time off package includes 15 paid holidays and generous PTO
• Hybrid or remote positions and flexible hours
• Monthly home office subsidy
• Paid parental leave benefits
• Paid caregiving, adoption and foster leave benefits
• Monthly ClassPass contribution
• Employee assistance program including free counseling sessions
• Tuition reimbursement program
• Pet insurance discount
• Recognition program

RE/MAX, LLC & Motto Mortgage

Now is your opportunity to join a global, industry-leading organization behind one of the most recognized names in real estate. RE/MAX exists to help entrepreneurs thrive. Through RE/MAX and Motto Mortgage franchises, we deliver the tools, technology, and support that power a worldwide network of agents, brokers, and business owners.

When you join our team, you are expected to do your best work and help others do the same. We move with urgency. We focus on results. We listen to our customers and build solutions that make their businesses stronger. We value people who take ownership, act with integrity, and push for better every day. Collaboration matters here. So does accountability. When we succeed, we succeed together.

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

We are an equal opportunity employer committed to fair and inclusive hiring practices. Employment decisions are based on qualifications, merit, and business needs, without regard to any legally protected status.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.