Field Service Technician I (entry level) - Ft. Lauderdale, FL

Field Service Technician I – Ft. Lauderdale, FL Represent the NCR Atleos brand by being the first line of response on‑site at customers’ locations. Problem‑solve at a basic module level (FRU), organize and plan your time effectively, and know when and to whom to escale issues. Apply the knowledge that you learn during on‑the‑job training to resolve task‑related problems in straightforward situations emphasizing on manual skills. Provide consistent and clear communication using our service app to maintain customer satisfaction. Compensation Hourly rate: $14.00 plus $6.00 per activity completed. Responsibilities Follow safety and security procedures when working on ATMs. Complete NCR Atleos specific trainings and certifications on our training website. Diagnose problems based on error logs from the ATM and information provided from our service app using a company‑provided cell phone. Perform minor maintenance and repairs on ATMs, both indoors and outdoors. Accurately and promptly report updates and details of the work performed at the ATM, including call closure details. Maintain parts inventory and related records. Accurately report hours worked and miles driven daily. Basic Qualifications Must reside in the specified geographic area. High school diploma or equivalent. Must be authorized to work in the US. Possess a valid driver’s license and maintain a driving record that meets company requirements. Access to reliable transportation for work purposes. Familiarity and ability to use and operate an Android cell phone (company‑provided). Prolonged travel during hours of the workday, including inclement weather. Carry, lift tools, parts, and equipment weighing up to 50 lbs. without assistance. Bend, squat, walk, stand, sit, reach, work with your hands, and repeatedly grasp and manipulate objects of varying size. Insurance Requirements Bodily injury liability: minimum $100,000 per person and $300,000 per accident. Property damage liability: minimum $100,000 per accident. Offer of employment is contingent upon you providing proof and maintaining the minimally required insurance; failure to do so may result in revocation of the offer or termination of employment. Required Availability, Experience, and Skillset May be dispatched daily on a call‑by‑call basis or have a daily schedule. Must have a flexible schedule, including nights, weekends, overtime, and/or flex shifts. Must be able to work outside during all seasons with potential exposure to the elements. High level of personal integrity and work well with minimal supervision. Basic electrical and mechanical aptitude, skillset, and knowledge. Good problem‑solving skills, ability to pick up new skills quickly, and work well under pressure. Preferred Qualifications Associate degree preferred. Previous experience with NCR or similar equipment preferred. Benefits Medical insurance Dental insurance Life insurance Vision insurance Short/long term disability Paid vacation EEO Statement NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. #J-18808-Ljbffr