PeopleSoft Support Analyst - VN2469

Diversified. Resilient. Dynamic.

Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.

The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a major franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

With more than 35 offices around the globe, and over 2,300 dedicated people enabling access to exchanges and technology-powered services.

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Purpose of Role:

The PeopleSoft Support team supports a wide number of functional and technical processes within the Technology Department and the wider business, globally. The primary focus of the PeopleSoft Support Analyst is to support PeopleSoft implementation and banking platforms but will also be involved in any new software implementations, as well assisting the team in responding to changes from within the business.

Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.

The Technology Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile ‘streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design.

The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Application Support teams that specialize in maintaining their business division's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team.

Responsibilities:

• Prioritize, work on or re-assign service and incidence requests.
• Production Support on delivered and custom modules.
• System maintenance / housekeeping: Security, GL structure and trees, Auditing Controls, Reporting templates including nVision and Query, sub-module interfacing, balancing checks.
• Provide support and development of ad hoc and scheduled reports.
• Applications security administration.
• Understanding of the firm's business processes and reporting requirements.
• Monitoring the interaction between various source systems and PeopleSoft.
• Ensuring process and system documentation are up to date.
• Support and running of daily, month end and year end procedures.
• Proactively identifying and resolving issues and improving processes.
• Participate in ad hoc projects.
• System testing.
• Public holiday production support. Required to work on call outside of your normal working hours to cover the global resources including public holidays.
• Ensure compliance with the company's regulatory requirements under SOX.
• Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with Marex's Code of Conduct:
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
  • To report any breaches of policy to Compliance and/ or your supervisor as required.
  • To escalate risk events immediately.
  • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time.

Competencies, Skills and Experience :

Competencies

• Ability to work well under pressure.
• Process-driven.
• Motivated to self-learn and develop skills over time.
• A collaborative team player, approachable, self-efficient and influences a positive work environment.
• Demonstrates curiosity.
• Resilient in a challenging, fast-paced environment.
• Excels at building relationships, networking and influencing others.
  
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.
  

Skills and Experience
Essential:

• Bachelor's degree in a relevant field required.
• At least two (2+) years' experience in supporting a PeopleSoft Financials system (and or all PeopleSoft Modules AP, EX, GL, AM, AR, and Billing preferred).
• Excellent communication and organization skills (written and verbal).
• Excellent time management skills and ability to work to strict deadlines.
• Skilled at taking a flexible approach to adapt approach as needed.
• Ability to prioritize multiple requests for support and deliver solutions quickly and accurately.
• Ability to work as part of a team in an environment with changing expectations.
• Experience working shift patterns.

Desirable:

• General understanding of Accounting knowledge.
• General understanding of IT Risk controls and principles.
• Knowledge of Hyperion Essbase.
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
  

Salary Range: $100,000 to $150,000 per year and eligible for discretionary bonus.

Marex Benefits for 2026 (

Company Values

Respect 

– Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.

Integrity
– Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.

Collaborative
– We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.

Developing our People
– Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.

Adaptable and Nimble
– Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

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