AMENDED - Initial Assistance Representative (Clerk) - Areas 1-4 (9 month Roster)
Phenom People
Wage and Investment Division Job
The Wage and Investment Division is seeking candidates for various positions in multiple locations. Vacancies will be filled in the following specialty areas: Customer Assistance, Relationship and Education.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Identifies, analyzes, and makes suggestions for resolution or correction to reduce barriers impacting the effectiveness of operations and improve efficiency of the work area.
- Examines returns, supporting documents, and monetary receipts for completeness and discrepancies, as well as monitors and tracks information for sampling requirements prior to transmission to Submission Processing Centers.
- Makes initial determinations on filing extensions, assigns Employer Identification Numbers, processes Power of Attorney requests, resolves and assists taxpayers with entry discrepancies at kiosk terminals and inquiries on basic tax law, forms, and IRS services such as W-2, W-7, obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, and VITA locations.
These are the locations and the number of current vacancies available:
- Area 1: 1 vacancy in BC: CT3462 *
- Area 1: 1 vacancy in BC: DE0016 *
- Area 1: 1 vacancy in BC: MD1123 *
- Area 1: 1 vacancy in BC: ME0068
- Area 1: 1 vacancy in BC: ME4276
- Area 1: 1 vacancy in BC: NH6185
- Area 1: 1 vacancy in BC: NJ4721 *
- Area 1: 1 vacancy in BC: NY0016
- Area 1: 1 vacancy in BC: NY0300
- Area 1: 1 vacancy in BC: NY7304
- Area 1: 1 vacancy in BC: NY7340
- Area 1: 1 vacancy in BC: NY7357 *
- Area 1: 1 vacancy in BC: OH0195 *
- Area 1: 1 vacancy in BC: PA0233 *
- Area 1: 1 vacancy in BC: PA0865 *
- Area 1: 1 vacancy in BC: PA0949 *
- Area 1: 1 vacancy in BC: RI7097
- Area 1: 1 vacancy in BC: VT8139 *
- Area 2: 1 vacancy in BC: AL2203 *
- Area 2: 1 vacancy in BC: FL3285 *
- Area 2: 1 vacancy in BC GA0087 *
- Area 2: 1 vacancy in BC: LA1336 *
- Area 2: 1 vacancy in BC: MD0195 *
- Area 2: 1 vacancy in BC: MS2191 *
- Area 2: 1 vacancy in BC: NC2310
- Area 2: 1 vacancy in BC: NC2410 *
- Area 2: 1 vacancy in BC: NC2598 *
- Area 2: 1 vacancy in BC: TN2351 *
- Area 3: 1 vacancy in BC: IL0236 *
- Area 3: 1 vacancy in BC: IL2549 *
- Area 3: 1 vacancy in BC: IL2551 *
- Area 3: 1 vacancy in BC: IL2558 *
- Area 3: 1 vacancy in BC: IN0133 *
- Area 3: 1 vacancy in BC: KS1607 *
- Area 3: 1 vacancy in BC: LA1340 *
- Area 3: 1 vacancy in BC: MN1600 *
- Area 3: 1 vacancy in BC: MO0147
- Area 3: 1 vacancy in BC: MO1993
- Area 3: 1 vacancy in BC: ND0046 *
- Area 3: 1 vacancy in BC: NE0051 *
- Area 3: 1 vacancy in BC: OK1431 *
- Area 3: 1 vacancy in BC: SD1317 *
- Area 3: 1 vacancy in BC: TN0076
- Area 3: 2 vacancies in BC: TX0224
- Area 3: 1 vacancy in BC: TX0230
- Area 3: 1 vacancy in BC: TX0284
- Area 3: 1 vacancy in BC: TX0298 *
- Area 3: 1 vacancy in BC: TX0302
- Area 3: 1 vacancy in BC: TX1732 *
- Area 3: 1 vacancy in BC: TX1861 *
- Area 3: 1 vacancy in BC: TX2007 *
- Area 3: 1 vacancy in BC: TX2298
- Area 3: 1 vacancy in BC: TX2754 *
- Area 3: 1 vacancy in BC: TX2982 *
- Area 4: 1 vacancy in BC: AZ0058 *
- Area 4: 1 vacancy in BC: AZ6886 *
- Area 4: 1 vacancy in BC: AZ7887 *
- Area 4: 1 vacancy in BC: CA0150 *
- Area 4: 1 vacancy in BC: CA0167 *
- Area 4: 1 vacancy in BC: CA0198 *
- Area 4: 1 vacancy in BC: CA0221 *
- Area 4: 1 vacancy in BC: CA0281 *
- Area 4: 1 vacancy in BC: CA7395
- Area 4: 1 vacancy in BC: CA7585 *
- Area 4: 1 vacancy in BC: CA8050 *
- Area 4: 1 vacancy in BC: CA8500 *
- Area 4: 1 vacancy in BC: CO2177 *
- Area 4: 1 vacancy in BC: ID0025 *
- Area 4: 1 vacancy in BC: ID4423
- Area 4: 1 vacancy in BC: NM1431 *
- Area 4: 1 vacancy in BC: NV7516 *
- Area 4: 1 vacancy in BC: OR0051
- Area 4: 1 vacancy in BC: OR6660 *
- Area 4: 1 vacancy in BC: WA0101 *
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...opportunity for a Customer Experience Representative (CXR) at the Daytona Beach... ...($18.50 / hour after 4pm) PLUS monthly customer service bonus incentives... ...equipment Offer additional customer assistance by offering directions, maps, local area information, and appropriate...Full timeWork at officeLocal areaImmediate startShift work- ...making referrals within the branch. Provide assistance to team members and perform complex,... ...Industry and Work Experience: * 1 or more years of customer service experience... ...eligible for coverage on the first of the month following 30 days of employment ~ Life...Work experience placementWork at officeRemote workFlexible hours
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