Warehouse Manager

Job Description

RESPONSIBILTIES

Warehouse & Facility Management

• Manage overall warehouse operations to meet company standards, seasonal business demands, and budget targets (labor, freight, supplies), while adhering to the Company's Good Distribution Program (GDP) and always ensuring audit readiness
• Maintain a secure, clean, safe, and hygienic warehouse, docks, and building perimeter. Ensuring compliance with all governmental regulations, food safety requirements, and company policies
• Conduct regular facility inspections, coordinate corrective maintenance, and oversee preventative maintenance programs for HVAC, refrigeration, pest control, fire prevention, and security systems to protect inventory and company assets

Quality & Food Safety Management

• Implement and maintain Food Safety and Quality Assurance (FSQA) programs within the Distribution Center, serving as the local subject matter expert on the Company's Food Safety Program
• Partner with the Quality Team and participate in annual audits, inspections, and corrective actions as required

Transfer & Receiving Management

• Ensure all inbound and outbound product transfers are accurately processed, staged, scanned, verified, and shipped within 48 hours of receipt, obtaining approval for any required changes
• Oversee timely receiving of all inbound transfers and purchase orders, ensuring products are scanned, put away, and posted within 6-24 business hours, and that all discrepancies (OS&D, PO issues) are reported per established procedures
• Manage customer returns according to company guidelines and ensure proper disposition

Inventory & Stock Maintenance

• Oversee all inventory activities, including restocking, rotation (FEFO), lot tracking, location accuracy, re-barcoding, cycle counts, and physical inventories to maintain inventory accuracy within established budget guidelines
• Ensure proper storage, protection, and inspection of inventory, identify and report non-conforming, overstocked, or short-stocked products, and coordinate adjustments or disposition (donation or disposal) with Purchasing
• Actively participate in stock level reviews and perform weekly inspections to proactively address inventory issues

Fleet Management

• Asset management (licensing and registration, insurance, maintenance, purchase and disposal, documentation)
• Responsible for tracking, reporting and maintaining vehicle routine and extraordinary maintenance
• Responsible for DOT compliance oversight
• Execute and oversee Driver training

Order Fulfillment & Shipping

• Ensure all customer orders received before cutoff are picked, scanned, packed, labeled, and shipped same day, following proper packaging standards and minimizing shipping errors through training and process controls
• Coordinate closely with Customer Service, common carriers (UPS, FedEx), and LTL carriers (dry and refrigerated) to manage routing, claims, OS&D, pickups, late or mid-day sweeps, and overall shipping performance
• Maintain strong working knowledge of FedEx, UPS, international shipping requirements, and freight carrier systems, schedule daily pickups and proactively communicate volume trends to ensure on-time delivery

Supply Ordering

• Ensure timely ordering and availability of all warehouse and packaging supplies, including boxes, tape, pallets, dry ice, ice packs, and other warehouse-related materials
• Identify new packaging solutions to improve efficiency or reduce costs and audit packaging vendors, including annual rate shopping

People Management & Safety

• Recruit, train, schedule, coach, and develop warehouse personnel, fostering teamwork, accountability, and a positive workplace culture aligned with company values
• Evaluate performance, provide documented feedback, conduct staff meetings, and manage disciplinary or termination actions as required
• Ensure employee safety and emergency preparedness by enforcing safety procedures, responding appropriately to workplace incidents, and coordinating emergency or first-aid support when needed

QUALIFICATIONS AND SKILLS

Required

• 8 years of equivalent working experience in food, warehousing, logistics and/or other related fields

• Knowledge of modern warehousing techniques including logistics, special handling/storage requirements and shipping alternatives
• Ability to lead, motivate and supervise employees; Must have the ability to communicate, both actively and pro-actively
• Ability to establish priorities, work independently and proceed to objectives without supervision; Ability to handle and resolve recurring problems
• Physical requirements (lifting, etc.): The ability to lift 50 lbs.
• Ability to travel domestically as required
• Must be willing to work overtime, holidays and weekends as workload dictates

Preferred

• Bachelor's Degree
• Forklift certification or equivalent experience

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.


Job Reference: JN -082026-428184