Certified Medical Assistant

Positional Summary Perform a variety of administrative and patient care supportive duties in Student Health. Assist administrative, medical and/or nursing staff in the registration, examination and treatment of patients, ensuring the office runs smoothly. Key Position Duties Patient Registration - 45% of Effort Register and process appointment check-in and check-out in the electronic medical records systems. Enter and/or verify health insurance information and collect payments as necessary. Check to ensure eligibility for students. Schedule appointments for new and returning student patients. Assist with Prior Authorizations. Coordinate care and referral scheduling. Clinical Care - 45% of Effort Assist medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs, explaining treatment procedures, preparing patients for examinations and procedures. Assist the physician during examinations and procedures. Collect and prepare laboratory specimens and perform basic laboratory tests on the premises; dispose of contaminated supplies and sterilize medical instruments. Promote patient/family understanding of the educational content and involvement in the plan of care, and document in patient record. Prepare and administer medications as directed by a physician; authorize drug refills and telephone prescriptions to a pharmacy. Draw blood. Prepare patients for x-rays, tests and procedures. Take electrocardiograms. Remove sutures/staples and change sterile and non-sterile dressings. Perform other clinical functions as delegated and supervised by the physician. Patient Relations - 5% of Effort Provide information to other clinics and ancillary services. Provide routine information regarding Student Health services and direct patients to assigned area and other locations upon request. Other - 5% of Effort Perform other related duties incidental to the work described herein. The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions with this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Compensation Anticipated Pay Range: USD $18.00 to $24.89 per hour. Additional benefits include comprehensive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members. Learn more at Qualifications, Skills, and Competencies Required Minimum Qualifications High school or GED graduation required. Graduation from accredited Medical Assistant program strongly preferred. Certification or registration by AAMA, AMT, NHA‑CCMA, NCMA, or ARMA required. Minimum Experience No experience required Physical Demands Essential Physical Job Functions: Certain jobs may include essential job functions that require specific physical and/or mental abilities. Additional information and accommodation requests will be provided by the hiring department. Preferred Education and Experience Education : Graduation from a Medical Assistant program accredited by CAAHEP or ABHES. Experience : Certifications: Certification by AAMA preferred. One year of work in a health care setting is preferred. Experience in college health or an ambulatory care setting is preferred. Preferred Skills and Competencies Patient Interaction Team Collaboration Cultural Sensitivity Multitasking and Time Management Attention to Detail Ability to use Epic and other medical software Competencies Vital Signs and Patient Prep Phlebotomy and Injection Basic Lab Procedures EKG and Diagnostic Support Basic Life Support Scheduling and Coordination Inventory Management Healthcare Regulations Clinical Procedures Equality Statement Duke is an affirmative action/equal opportunity employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. #J-18808-Ljbffr Duke Clinical Research Institute