Event Lead

Event Lead

The Cincinnati Center City Development Corporation (3CDC) is a tax-exempt nonprofit focused on revitalizing Cincinnati's urban core, particularly the Central Business District and Over-the-Rhine. Partnering with the City of Cincinnati and the corporate community, 3CDC works to create a vibrant downtown through development, programming, and district management, supported by a team of roughly 185 full-time and 150 part-time staff.

3CDC At-a-Glance:

• 3CDC has contributed to more than $2B in development across Downtown and OTR, including civic spaces, mixed-income housing, and mixed-use projects.
• The organization manages nearly 700K square feet of commercial space, ~200 apartment units, and 5,900+ parking spaces, generating $51M+ annually.
• 3CDC oversees seven civic spaces, hosting nearly 1,600 free events each year.
• 3CDC also manages the Downtown Cincinnati and OTR South Special Improvement Districts, providing clean and safe services, outreach, beautification, and marketing.

Why Join Us? At 3CDC, you'll work in a collaborative and dynamic environment where no two days are the same. Your contributions will have a direct impact on the community, benefiting those who live, work, and visit downtown Cincinnati. This role offers valuable professional experience, opportunities for growth, and the chance to apply your skills in meaningful ways to help strengthen and enhance the city.

Job Summary

The Event Lead assists the Supervisor or Manager on duty with various aspects of beverage sales and events at Fountain Square, Washington Park, Zeigler Park, Memorial Hall, Court Street and Imagination Alley in accordance with the established policies and procedures. At times, the Event Lead is responsible for overseeing the Civic Space event set up or teardown. Functions include assisting with beverage sales, customer service, managing bartenders and operations staff members, safety and rule enforcement.

Tasks

• Work with customer service representatives to exceed patrons' expectations for customer service, quality and cleanliness.
• Enforce posted rules as needed to promote positive experiences for all patrons.
• Ensure proper cleaning procedure is executed as outlined for the civic space.
• Support and assist with the on-site experience for vendors and sponsors.
• Work closely with the event management team to ensure the event and beverage sales are set up and taken down properly.
• Manage the bar setup, sales and daily tasks while supervising the customer service representatives.
• Oversee site staff and volunteers, as scheduled, to execute events.
• Take initiative during an event, from start to finish, to ensure complete client satisfaction.
• Troubleshoot problems that may occur while on shift, including missing product, malfunctioning equipment, layout revisions and staffing concerns.

Disclaimer: This job description does not constitute a written or implied contract of employment. It is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.