Experienced Automotive Sales Associate / Product Specialist

Job Description

Job Description

Ross Downing Chrysler Dodge Jeep Ram of Mobile is growing and looking to add an  Experienced Automotive Sales Associate / Product Specialist to our high-performing sales team. This role is ideal for a proven automotive sales professional who excels at building relationships, presenting vehicles with confidence, and delivering an exceptional customer experience from first interaction to final delivery.

If you thrive in a fast-paced dealership environment, enjoy working with customers, and have a strong track record in  new and used vehicle sales , we want to talk with you.

• Serve as an  Automotive Sales Consultant and Product Specialist for new and pre-owned vehicles, including Chrysler, Dodge, Jeep, and Ram models

• Greet customers, qualify needs, and guide them through the entire vehicle purchase process

• Conduct professional vehicle walk-arounds, test drives, and feature demonstrations

• Build and maintain expert product knowledge on vehicle specs, technology, safety features, pricing, and incentives

• Generate, manage, and follow up on leads from walk-ins, internet inquiries, phone calls, CRM systems, and referrals

• Present pricing, handle objections, and  close vehicle sales in a transparent, customer-focused manner

• Collaborate with Sales Management and the Finance & Insurance (F&I) team to structure deals and maximize customer satisfaction

• Maintain accurate documentation and ensure compliance with dealership policies and state/federal regulations

• Follow up post-sale to build repeat business, referrals, and long-term customer loyalty

Required Qualifications:

• 3+ years of automotive sales experience (franchise dealership experience preferred)

• Proven ability to meet or exceed sales goals and performance metrics

• Strong communication, negotiation, and customer service skills

• Comfortable using CRM systems and digital sales tools

• Ability to work in a fast-paced, team-oriented dealership environment

• Valid driver’s license and acceptable driving record

• Strong follow-up, prospecting, and customer retention skills

Preferred Qualifications:

• Prior experience selling Chrysler, Dodge, Jeep, or Ram vehicles

• Knowledge of automotive financing, warranties, and protection products

• Prior experience in a high-volume automotive dealership
• Strong CRM discipline with proven lead follow-up and pipeline management

• Strong earning potential 

• Medical, dental and vision insurance options

• Ongoing product training and professional development

• 401(k) retirement plan

• Supportive management and team-driven sales culture

• Paid time off (PTO)

• Career growth opportunities within the Ross Downing Automotive Group

• Employee vehicle purchase programs and available benefits

Ross Downing Chrysler Dodge Jeep Ram of Mobile is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local law.