Distribution Manager Assistant

Job Description

Job Description

Position Summary:

This position is responsible for assisting the Distribution Manager with the functions of the 5-Gallon Distribution Division. The Distribution Manager Assistant plays a key role in daily dispatch operations, fleet coordination, driver support, and administrative functions. The role requires flexibility, physical stamina, strong communication skills, and the ability to act in a lead capacity in the Distribution Manager’s absence.

Minimum Job Requirements:

• High school diploma or GED required

• Must be legally authorized to work in the United States

• Sensitivity to confidential matters required

Qualifications:

• 1–3 years of delivery, route driving, or distribution experience preferred

• Valid State of Hawaii CDL Class A or B driver’s license with clean abstract preferred

• Current CDL Medical Card Preferred

• Proficiency in administrative functions with well-developed written and verbal communication skills

• Competency in Microsoft Office suite (Word, Excel, Outlook, etc.)

• Ability to consistently lift and carry up to 50 lbs. frequently (5-gallon water bottles, approx. 46 lbs. each)

• Strong customer service and interpersonal skills

• Dependable, punctual, and team-oriented

• Ability to work in a fast-paced and physically demanding environment

• Maintain consistent attendance and adhere to assigned schedules

Key Responsibilities:

Distribution & Dispatch

• Sort and assign daily green slips to appropriate driver boxes as directed by the Distribution Manager

• Dispatch and/or schedule deliveries pertaining to 5-gallon distribution

• Assist distribution drivers with fleet-related issues in the absence of the Distribution Manager

• Open the Division at 5:00 a.m. in the absence of the Distribution Manager

• Act as backup route driver as needed (in-house work hours do not apply while acting as route driver)

• Identify and resolve discrepancies related to missed deliveries as directed by the Distribution Manager

Fleet & Operations

• Assist with documentation of Fleet Inventory Control policies and procedures in accordance with management standards

• Perform frequent lifting and carrying of 5-gallon water bottles (approximately 46 lbs each), delivering up to 200 bottles per day

• Inspect and maintain cleanliness of delivery vehicles

• Report accidents, damage, or safety concerns immediately

• Follow all traffic laws and company safety policies

Administrative Support

• Perform a variety of administrative functions while assigned in-house

• Complete delivery documentation including invoices, logs, and reports

• Maintain accurate delivery and customer records

• Support the Distribution Manager and operations teams with additional tasks as assigned

• Complete other related duties as assigned by the Distribution Manager

Customer Service

• Provide professional and courteous service to customers

• Address customer concerns and escalate issues when necessary

• Represent the company in a positive and professional manner

Work Schedule:

• Full-time

• Monday–Friday

• Overtime and occasional weekend work may be required

Benefits:

• 401(k) with company matching

• Medical, dental (partial), vision, and drug insurance.