Director of Accounting Operations

Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are fully on-site in Parsippany, NJ. Position Summary We are seeking a strategic and hands-on Director of Accounting – AR (Order-to-Cash) & Treasury to lead and optimize the company’s end-to-end revenue collection and cash management functions. This role is responsible for overseeing all Accounts Receivable (Order-to-Cash) operations and Treasury activities , ensuring strong internal controls, healthy cash flow, efficient working capital management, and an exceptional customer billing and payment experience. The ideal candidate combines strong accounting fundamentals with operational leadership and treasury expertise to improve cash conversion, support business growth, and strengthen financial performance. Key Responsibilities Accounts Receivable / Order-to-Cash Leadership Lead all aspects of the Order-to-Cash (O2C) lifecycle, including customer onboarding, invoicing, collections, cash application, deductions management, dispute resolution, and AR reporting. Establish and monitor KPIs including DSO (Days Sales Outstanding), aging trends, collection effectiveness, unapplied cash, and billing accuracy. Develop and implement strategies to improve cash collections and reduce overdue balances. Partner with Sales, Operations, Customer Success, and Legal teams to improve billing processes and customer payment outcomes. Oversee credit policies and customer credit evaluations where applicable. Ensure accurate and timely monthly close activities related to receivables. Strengthen controls and compliance across billing and revenue-related accounting activities. Identify opportunities for automation and process improvements across AR workflows. Treasury Management Oversee daily treasury operations including cash positioning, liquidity monitoring, cash forecasting, and banking relationships. Develop short- and long-term cash flow forecasts to support business planning. Monitor working capital and recommend strategies to optimize liquidity. Manage bank account administration, payment controls, and treasury compliance. Partner with executive leadership on capital planning and cash deployment decisions. Establish and maintain treasury policies, internal controls, and risk mitigation practices. Support audits and regulatory reporting requirements related to treasury operations. Leadership & Strategic Initiatives Build, mentor, and develop high-performing AR and Treasury teams. Drive operational excellence through process redesign, automation, and performance measurement. Collaborate cross-functionally to support company growth initiatives. Prepare executive-level reporting and present insights to leadership. Support system implementations and enhancements related to ERP, treasury, and receivables platforms. Qualifications Bachelor’s degree in Accounting, Finance, or related field required; CPA preferred. 10+ years of progressive accounting and/or treasury experience, including leadership responsibility. Demonstrated experience leading Accounts Receivable / Order-to-Cash and Treasury functions. Strong understanding of cash management, internal controls, and financial operations. Experience with ERP systems and financial reporting tools, NetSuite experience highly preferred. Advanced analytical and problem-solving skills. Proven ability to influence cross-functional stakeholders and drive process improvements. Strong leadership, communication, and organizational skills. Preferred Experience Experience in multi-entity or high-volume transaction environments. Exposure to shared services or centralized finance operations. Experience leading transformation, automation, or ERP implementation initiatives. Knowledge of automotive F&I is a plus. Come join our growing team here in Parsippany! As NJ's Best Places to Work Honoree for three years in a row, we offer: Competitive compensation Medical, Dental, Vision, 401k matching, ancillary benefits PTO and Sick Time Corporate events, team and culture building activities, employee awards and recognition, company trips and more! DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance #J-18808-Ljbffr DOWC