Bilingual Immigration Program Coordinator (English/Spanish) [Client Services, Community Outreach]

Bilingual Immigration Program Coordinator (English/Spanish)Make a meaningful difference for immigrant individuals and families in our community.Catholic Charities of Central Colorado is seeking a Bilingual Immigration Program Coordinator (English/Spanish) to support Family Immigration Services (FIS), a U.S. Department of Justice (DOJ) Recognized Agency providing trusted, low-cost immigration legal services.This part-time, onsite position (25 hours/week, $20–$25/hour) combines program coordination, community partnerships, and immigration legal case support. You'll coordinate volunteers and legal clinics, strengthen community relationships, assist with client documentation and case preparation, and maintain accurate program records.If you're bilingual in English and Spanish, organized, detail-oriented, and passionate about serving immigrant communities with dignity and respect, we encourage you to apply.Position Details & BenefitsPart-time, Monday–Friday, 25 hours/week | $20–$25/hour | position is funded through June 30, 2028~15 paid holidays (including your birthday!) + Paid Discretionary Time OffPublic Service Loan Forgiveness (PSLF) eligible employerRetirement (TDA) optionsPaid Discretionary Time Off (used for sick leave and vacation)Approximately 15 Paid Holidays, depending upon the calendar year, including your Birthday!Employee Assistance ProgramShort-term Disability InsuranceWorkers' Compensation InsurancePart-time employees can contribute pre-tax funds toward a Healthcare and/or Dependent Care Flexible Spending Account (FSA)Tax Deferred Annuities (TDA's) are offered pre-tax for retirement savingsWe are a Public Service Loan Forgiveness eligible employerRequirementsMinimum requirements to be eligible for the role.Bachelor's degree in a relevant field and one year of relevant full-time experience. OR, Associate's degree in a relevant field and three years of relevant full-time experience. Prior immigration legal-service experience is helpful, but not required. We welcome candidates with transferable experience which may included, but is not limited to:program coordinationdevelopment and management of organizational systems and workflows;coordinating external partnerships coalitions, or referral networks;working in a legal office or in a similar office setting that required handling confidential information, meeting strict deadlines, and preparing detailed documents (e.g., title/escrow, insurance, medical, accounting, or government offices);working with grants or analyzing program data;or serving the immigrant and refugee community.Fully bilingual in English and Spanish (oral and written).Proficiency with Microsoft Word and Excel and ability to become proficient with other Microsoft programs, Adobe, and databases.Essential DutiesKey tasks and responsibilities to be performed in the roleIn partnership with the FIS Director and other staff, coordinate and manage outside partnerships and programs, which may include:Serving as a liaison between the organization, partner agencies, volunteers, and clients to ensure coordinated, high-quality servicesCoordinating activities and schedules of attorney and non-attorney volunteersDeveloping and participating in partnerships with other non-profit organizations and/or private attorneys to provide legal services to certain individuals from our service areaDeveloping and participating in relationships and partnerships with parishes and parishioners of the Diocese of Colorado Springs to support the immigrant communityDeveloping and participating in relationships and partnerships with other organizations and individuals to support the immigrant communityCoordinating community presentations for immigrants or for the broader communityCoordinating occasional legal clinics and other services to the communityCoordinating client referrals to other attorneys and programsUtilizing available agency data to track FIS strategic plan progress, gather data for grant applications and reports, and otherwise support FIS operationsProviding friendly, welcoming, and professional customer service to FIS volunteers, partners, and others involved in or benefiting from these partnerships and programsProviding leadership in recommending improvements and adjusting processes in response to changing needs and realitiesWith appropriate training and oversight from FIS legal representatives, provide individual case management, which may include:Providing oral interpretation and written translation between English and SpanishCreating, maintaining and updating client files; updating electronic files and databases; completing forms; gathering and organizing evidence, application packets, and client documents; processing mailings and filings; communicating with courts, agencies, witnesses, and clients; and copying and scanning documents to support these activitiesOtherwise assisting with client representation under the direction and oversight of the legal representativeProviding friendly, welcoming, and professional customer service to FIS clients and potential clientsAssisting clients with technical competencies necessary to receive legal services, such as signing onto videoconferencing platforms, submitting documents, and signing up for necessary servicesConsistently, accurately, and timely entering data into existing systemsProviding leadership in recommending improvements to client case management and documentation systemsCarefully protecting the confidentiality of all information and data related to client representationCompetenciesSkills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility.Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is provided during work hours. The position requires motivation, time management, and the ability to reflect on and apply new knowledge and skills to support positive outcomes for clients and our program. Preferred competencies include:Ability to manage innovative programs and develop streamlined, effective systems to support successful implementation and advance the organization's missionExcellent attention to detailExposure to immigration law and/or programs that serve the immigration community is helpfulPrior experience in a legal setting is helpfulComputer proficiency and ability to learn and accurately utilize various programs and databasesDemonstrated self-starterAbility to work independently with little supervision and to work collaboratively within a teamComfort with uncertainty and innovationStrong time management and organizational skills, with ability to prioritize multiple important tasks, meet deadlines, and work under pressureStrong support for FIS's mission and clientsWork EnvironmentA majority of the assigned duties are performed in an office environment. This is not a remote position.The employee is subject to both inside and outside environmental conditions.Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of this position.Occasional evenings and weekends are required to accommodate meetings and special events.This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.The salary range for this position is $20.00 - $25.00 hour. Salary is determined based on the applicant's incoming skills and experience and the budget at time of hiring.Schedule: The 25 hours to be completed between 8AM –5PM, M-F (schedule to be determined in collaboration with the successful candidate, but should include at least every other Friday morning and some afternoon hours)This position is funded through June 30, 2028Equal Employment OpportunityCatholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), color, national origin or ancestry, gender expression, sex, sexual orientation