Business Systems Analyst - Salesforce & Patient Support Programs

Lorven Technologies Inc.

Chicago, IL

Job Title: Senior Business Systems Analyst

Location: Chicago, IL (Onsite)

Duration: Long-term

Experience: 10+ years

Key Requirements:

Strong Business Analysis experience and Salesforce configuration knowledge.
Hands-on experience supporting Patient Support Programs (PSP) in the Pharmaceutical / Life Sciences industry.
Experience with Intake Centre and Contact Centre applications.
Expertise in requirements gathering, process mapping, user stories, acceptance criteria, and UAT.
Strong stakeholder management and Agile/Scrum experience.
Ability to independently manage BAU support and production issues.

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Vacancy posted 10 hours ago

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