Team Member - Clean Express Auto Wash

Location: 20340 Farmington Rd, Livonia, Michigan, 48152 Job Description Join Express Wash Concepts as a Team Member and help deliver fast, eco‑friendly car wash services. You will provide exceptional customer service, promote our Unlimited Wash Club, and support daily wash and retail operations. Responsibilities Educate customers on the benefits of the Unlimited Wash Club Greet and exceed customer expectations, creating a positive first impression Engage with customers before and after the wash to ensure 100% satisfaction Maintain quality assurance through accurate Quality Control checks Comply with all safety protocols and standard operating procedures Address customer escalations calmly and professionally Operate basic retail equipment (computer, POS, etc.) Present monthly unlimited car wash packages and upsell products to existing customers Learn the wash process and equipment to expand knowledge base Perform other related duties as required and assigned Qualifications High school diploma or equivalent, or current enrollment Ability to work flexible hours, including weekends Capacity to stand and move throughout the site for the entire shift in a fast‑paced environment Work outdoors in all weather conditions Lift up to 25lbs consistently and up to 50lbs occasionally Positive attitude, willingness to take direction, and a professional appearance Follow safety guidelines and wear the required safety equipment Benefits Starting wage $15.00/hour with opportunities to advance Pay increases tied to training and skill development Recognition programs Ongoing training and professional development Unlimited Wash Club membership 50% off retail items Company‑provided uniforms Paid vacation (see Employee Manual) Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr Express Wash Concepts LLC