Shift Leader

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country. We are actively hiring Shift Leaders at our Orlando East store located at 12101 University Blvd, Orlando FL 32817 . As a Shift Leader, you will be the captain of our bakery during your shift, responsible for predicting business flow, leading the team, and ensuring a fun and productive environment. Your role includes building orders, suggestive selling, baking, and customer interaction. Check out our content videos to learn more about us! Who We Are Insomnia Cookies Timeline Core Values Shift Leader Perks Flexible part-time schedules Pay-on-Demand: get paid daily for your shift earnings Paid vacation and sick time Interactive training & mentorship Pet insurance Job stability with a growing company Promotion opportunities Fun team environment Employee discounts and free cookies with every shift Responsibilities Provide excellent customer service and quality products Support store operations, communicate effectively, monitor efficiency, and coach team members Delegate tasks for baking, cashiering, packaging, and cleaning Work alongside the Cookie Crew Maintain a safe, clean environment adhering to food safety standards Manage cash handling and deposits Desired Skills & Experience At least 1 year of customer service experience Experience with Point of Sale systems Strong communication, time management, and people skills Outgoing, friendly, and patient demeanor Detail-oriented and results-driven Leadership by example and motivation skills Ability to lift up to 40 lbs Legal eligibility to work in the US Must be 18 or older About Us Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores, known for its warm cookies and delivery service. We are committed to innovation and community, constantly imagining what’s possible. #J-18808-Ljbffr Insomnia Cookies