Retail Sales Associate

Company: Cox Communications, Inc. Job Family Group: Sales Job Profile: Solutions Specialist Mobile - CCI Management Level: Individual Contributor Flexible Work Option: No remote option; must work at a specified Cox location Travel %: No Work Shift: Day Compensation: Hourly pay rate $15.29 - $22.88/hour; eligible for annual incentive/commission target $15,348.00. Job Description Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences with the potential of earning $51,072 per year? Well, we can help make that happen. Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. This role requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfortable reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team specialists. What You’ll Do Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs. Meet or exceed targets regarding customer experience, sales, and retention. Assist with opening/closing of one of our store retail environments. Properly handle cash. Engage in workshops, special events, and product demos. Support fellow sales agents when needed. Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes. May be required to work in other locations in the same geographical area. What’s In It For You? Variable targeted total compensation of $51,072 (~$24.55/hr). High earners (top 10%) reach an average annual compensation of just over $66,099 ($31.78/hr). Targeted total compensation may vary based on factors including location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $17.18/hr. plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. Competitive pay plus uncapped commission plan and other perks: 401k + company matching, comprehensive medical benefits, free Internet and other Cox discounted services, tuition reimbursement, adoption assistance, paid time off for volunteering, childcare and eldercare resources, pet insurance, and more. Qualifications Minimum HS diploma/GED or up to 2 years of relevant work experience. Ability to meet established sales, retention, and customer experience targets. Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions. Ability to build relationships and adapt to a diverse customer base. Ability to multi-task and prioritize in a service-oriented, fast-paced team environment. Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services. Computer literacy with an aptitude for learning communication products, services, and accessories. Willingness to work a flexible schedule which includes weekends, evenings, and holidays. Ability to lift 25-50 pounds to help manage stock room inventory. Preferred Some college experience with a focus in sales, business and/or management. One year of experience in related field (Sales, Retail Sales, Service Industry, etc.). Experience selling Wireless/Mobile products. Fluency in Spanish, both written and spoken. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays each year. Additional paid time off includes bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Health care insurance (medical, dental, vision), retirement planning (401(k)), paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. EOE, including disability/vets. #J-18808-Ljbffr Dormont Manufacturing Co