UX User Experience Designer

Benefits 401(k) 401(k) matching Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Position Position: User Experience Designer Location: Peoria, IL or Chicago, IL Position Type: 12-Month Contract Travel: None specified Job Description Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture. Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience. Participate in the delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making. Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc. Responsibilities Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions. Effectively collaborate with other eBusiness CX architects, technical architects, and data/content owners to define elements needed to deliver the experience. Stay current with innovative improvements/processes available in the larger world of experience design. Identify problems quickly and correctly, some which may not be obvious. Solve problems by determining the best course of action, within departmental guidelines, from many existing solutions. Communicate effectively regarding needed investments, architectural changes, or business needs to ensure solutions can be created to deliver the best experience possible. Drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience. Qualifications Bachelor's degree and 5 years of experience OR Master's degree and 3 years of experience. At least 3+ years of UX Design experience. 3 years of experience with design tools such as Figma. 1+ years of experience with Sketch and other UX/UI software. Experience working with Content Management Systems (CMS). Comfortable working autonomously with product and engineering teams. Strong passion and hands‑on technical experience. Effective communication skills. Preferred Skills 3+ years experience designing complex systems or applications. Proven experience designing complex solutions for complete digital environments. Employee Benefits Medical, Dental, Vision Insurance Paid Holiday/Annual/Sick/Personal Leave Short-Term/ Long-Term Disability Insurance Disability Insurance Life Insurance Employee Stock Ownership Program (ESOP) Generous 401(k) Company Plan Education Assistance Professional Development Programs Reimbursement Equal Opportunity Employer An Equal Opportunity Employer iQuasar, LLC is a proud partner of the Military Spouse Employment Partnership (MSEP) and the Virginia Values Veterans (V3) Program, reflecting our strong commitment to supporting military spouses, veterans, and inclusive hiring practices. We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental/veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, non‑merit factors, or any other characteristics protected by applicable law. #J-18808-Ljbffr iQuasar