Hourly Sales Rep

E-Commerce Sales Representative

At HoneyBaked, our commitment to our people, our product and our brand shows - and we also make it a priority to give back to the communities where we live and work. "Serve Others" and "Do the Right Thing" are core values for us - we believe in being authentic in everything we do and in living our Values in full view of the communities we serve.

We are seeking three E-Commerce Sales Representatives that will focus on growing sales to achieve the sales targets as we make meals memorable every day and for this upcoming holiday season. The ideal candidate will have prior experience with high volume outbound sales efforts to attract new customers in addition to connecting with prior customers to generate repeat sales. This is a part-time position with potential to extend past December. Starting pay is $18/hour.

Other key responsibilities of this role includes:

• Delivering sales targets through retention of current customers and attracting new customers to purchase
• Ensuring customer satisfaction by answering incoming customer calls and responding to inquiries or requests
• Assisting customers with orders and questions, logging information into the CRM, tracking shipments, answering billing and payment questions, and resolving customer issues with available resources
• Providing sales support to retail store associates and franchise store owners
• Complying with all PCI rules and regulations

Successful candidates will:

• Have at least 2 years of customer service experience, specifically with outbound calls in a high-volume and fast-paced environment
• Be local to the metro Atlanta area. While this position is remote, training will be held in Atlanta at the HoneyBaked Customer Support Center
• Have strong communication skills to include verbal and written
• Have working knowledge of Microsoft Office products to include: Word, Excel, Teams, and Outlook

While this is a part-time position, associates are expected to work at least 25/week during standard business hours, with some occasional nights and weekends. This role requires reliable internet connectivity.

Help us make meals memorable for every occasion. Apply today!

The Honey Baked Ham Company LLC