Community Health Associate - Atlantic Health Morristown Medical Center

Job Summary and Essential Function

Community Health Workers are

natural helpers

who build trust with patients, connect them to health and social services, and support them in achieving health goals. They screen for social drivers of health such as food insecurity, housing, and behavioral health needs, helping patients set short-term goals to improve outcomes and access to care. This role requires strong communication, cultural sensitivity, and a passion for community health. Job Responsibilities along with a percentage of time performing duties 60% - Direct in-person and telephonic patient outreach 30% - Documentation 10% - Meetings, program development Job Function: 01. Work in collaboration with a multidisciplinary team of clinicians as part of the Care Coordination program to provide high quality, outcome-based, patient-centered care for patients to achieve safe transitions of care, improved patient experience, better health outcomes, reduced avoidable cost and utilization, and increased preventative care. Assist high-risk patients address social barriers to care, ensure sustainable connections to health care services, providers, and social supports, and engagement in their plan of care and health outcomes. Job Function: 02. Participate in the AHS CHW training program and onboarding curriculum. Follow departmental policies, procedures, processes, and professional and care standards according to department and organizational guidelines. Regularly attend and actively participate in assigned intradisciplinary and interdisciplinary meetings, team meetings, supervisory sessions, and in-service training. Job Function 03. Engage in proactive community outreach efforts to identify individuals who may benefit from health services and programs. Ensure timely response to referrals from various sources within the health system and adhere to evidence-based care model and maintain documentation and performance metrics according to departmental processes and standards. Maintain a focus on empowering and motivating patients toward self-efficacy, making patient-centered changes in behavior and lifestyle, and long-term sustainable connections and support solutions to achieve their best health. Job Function 04. Meet patients in a medical office, hospital, home, or community setting to get to know the patient as a person, conduct a guided interview, complete a full SDOH screening, and review patient's health needs and concerns. Partner with the patient to set patient-driven goals for their health and the steps to achieve those goals during your work together. Maintain a focus on building rapport, motivational interviewing, effective listening, cultural sensitivity, and setting goals and expectations. Job Function: 05. Make weekly follow-up calls and home visits to patients to help motivate patients to achieve their health goals. Connect patients with community resources to help with social issues like homelessness, substance abuse and hunger. Assist patients with enrollment in medical, social, and financial programs and benefits for which they are eligible, such as insurance and food stamps. Promote education on preventative healthcare measures, disease management, and healthy lifestyle choices in alignment with patient goals. Assist patients with navigating the healthcare system and accessing medical services including helping them to organize their medical records, schedule follow-up appointments, and access prescriptions. Job Function: 06. Maintain a current knowledge base of community agencies and key contacts and assist with patient advocacy, navigation, and engagement with sustainable medical, social, insurance and benefit systems. Work within Social Services team to maintain an updated directory of community resources. Collaborate with healthcare professionals, social service agencies, and community organizations to ensure patients make sustainable connections with the most appropriate provider. J

ob Function: 07. Ensure ongoing collaboration and communication with the larger interdisciplinary Care Coordination team, AHS/ACO practices, providers, and care team members to comprehensively address evolving psychosocial needs, medical needs, and plan of care. Maintain accurate and up-to-date documentation of all interactions, services provided, and outcomes achieved. Document each patient encounter in detail and prepare reports and documents as needed or requested. Provide patient-specific and caseload updates to supervising social worker and/or manager on a regular basis. Job Function: 08. Other tasks as required by manager, director, or leadership. Qualifications Minimum Education and/or Experience Requirements High School diploma or GED required; higher educational degree a plus Long-time resident of or familiarity with a community in the role's service area and good knowledge of the communities' challenges and resources. Prior experience as an outreach worker or customer-service experience a plus. Knowledge of community resources and social service, financial, insurance, and advocacy systems a plus. Valid NJ Driver's License Bilingual in Spanish is a plus. At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: Atlantic Health Morristown Medical Center, Morristown, NJ Atlantic Health Overlook Medical Center, Summit, NJ Atlantic Health Newton Medical Center, Newton, NJ Atlantic Health Chilton Medical Center, Pompton Plains, NJ Atlantic Health Hackettstown Medical Center, Hackettstown, NJ Atlantic Health Goryeb Children's Hospital, Morristown, NJ Atlantic Health CentraState Healthcare System, Freehold, NJ Atlantic Medical Group Atlantic Visiting Nurse Atlantic Mobile Health Atlantic Rehabilitation We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For." Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026. Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings. Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm. Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026. Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare – 2026. Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026. Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025. Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired. Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. Atlantic Health offers a competitive and comprehensive Total Rewards package

that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) Life & AD&D Insurance. Short-Term and Long-Term Disability (with options to supplement) 403(b) Retirement Plan: Employer match, additional non-elective contribution PTO & Paid Sick Leave Tuition Assistance, Advancement & Academic Advising Parental, Adoption, Surrogacy Leave Backup and On-Site Childcare Well-Being Rewards Employee Assistance Program (EAP) Fertility Benefits, Healthy Pregnancy Program Flexible Spending & Commuter Accounts Pet, Home & Auto, Identity Theft and Legal Insurance

Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status. Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.