Assistant Customer Care Manager
Innovative Construction Group
- # Assistant Customer Care ManagerApplylocations: Cary, NCtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR9325Build a Career That Builds Your Future — with PulteGroup!Welcome to PulteGroup where we believe in building more than just homes—we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you’ve come to the right place.As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We’re driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.For over 70 years, we’ve been building more than homes—we’ve been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact**Primary Job Responsibilities*** Complete Division and/or Customer Care orientation, onboarding, and training programs (e.g., construction knowledge, job site rules, safety, warranty, Storm Water Pollution Prevention Plan.* Interact at regular intervals with CFT and/or manager until completion of the CCM Certification* Develop literacy in construction warranty, root cause analysis, construction and technical language, construction materials, and Pulte Construction Standards.* Responsible for the build quality confirmation of the home before delivery to the customer.* Assist other Customer Care Managers and/or direct supervisor in performing their duties and responsibilities, including, but not limited to: + Monitor warranty repairs + Validate service request progression + Coordinate and conduct on-site warranty inspections + Submit line items and generate work orders in the service system + Follow up with homeowners and vendors relating to open service requests* Gain proficiency in interacting with all customer types with varying communication styles, personalities, and different levels of homeownership experience.* Gain confidence in working through common service-related items and gain exposure to escalated issues* Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses.* Develop independence within the role through on-the-job training and experience.* Complete the Customer Care Manager Certification before operating independently.* This is a professional customer facing role. Team members will follow division specific dress code requirements.* Perform other duties as assigned.**Career Level (P1)****Organizational Impact:*** Works to achieve day-to-day objectives with limited impact beyond the level area.* Work is of limited scope, typically on smaller, less complex projects or task- related activities.* Work is closely supervised.**Leadership & Talent Management:*** N/A - Jobs at this level are focused on self-development.**Knowledge & Experience:*** Requires theoretical knowledge typically obtained through specific education and training* Typically requires a University degree or equivalent experience and 0-2 year of prior relevant experience.**Required Skills/Knowledge*** Excellent verbal and written communication skills* Basic computer literacy* Demonstrated commitment to customer satisfaction* Ability to read blueprints preferred* General knowledge of building codes preferred**Required Licensing, Registration and/or Certifications*** Valid driver’s license as driving is an essential function of this position**Physical Requirements*** The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects. Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building. Ability to work in various weather conditions – heat, rain, cold, etc.
- J-18808-Ljbffr Innovative Construction Group
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Assistant Customer Care Manager in Cary, NC vacancy
- ...Schottenstein and guided by Irving’s drive to always treat the customer right, we have fulfilled the dreams of over 170,000 homeowners... ...job quality and performance, and increase workflow efficiency. Assist in special projects as requested and perform additional duties...SuggestedWork experience placementFor subcontractor
M/I Homes
Raleigh, NC1 day ago - ...Role: Arbor Homes, a Berkshire Hathaway Company, is seeking a Customer Care Manager to join our Warranty Team located in Columbus, OH. This... ...customer service professionals who can collaborate with and assist our Customer Care Coordinator and/or Area Manager. Why Arbor...SuggestedWork at office
Clayton Holdings
Raleigh, NC1 day ago - ...designated to you. This will include, but is not limited to, assisting in development of a zero injury safety culture on each project... ...other duties as necessary. Qualifications: Strong management, leadership and interpersonal skills with the ability to communicate...SuggestedFull timeFor subcontractorWork at officeLocal areaImmediate startFlexible hours
B&B Concrete
Cary, NC10 days ago - ...working environment and on-time dependability. Supports the Manager in meeting operational performance targets and monitoring the station... ...Company or government regulations Investigates and resolves customer service issues as well as operation issues Participates on...SuggestedWork experience placementLocal area
- ...Student Support Caregiver to nurture and guide students in a residential, pre-K-12 environment. In this role, you’ll provide daily care and supervision, model positive behavior, and promote social-emotional growth. Working closely with education and community services...Suggested
Milton Hershey School
Cary, NC3 days ago - ...Youth Caregivers to support students’ daily home life. In this role, you’ll create a safe, nurturing environment, supervise routines, assist with homework, teach life skills, and encourage positive behavior. You’ll collaborate with educational and support staff to promote...
Milton Hershey School
Cary, NC3 days ago - ...options include company-paid behavioral and medical telehealth care ~ Paid time off ~401(k) with 4% match ~ Company-paid life... ...application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring...Temporary work
Mosaic Pediatric Therapy
Morrisville, NCa month ago $15 - $16 per hour
...Job Description ????????⭐Join Our Dream Team as a Direct Support Professional (DSP) ⭐???????? We just celebrated 17 years of care, and we did so as a small, family owned company. Nothing corporate about us! ???? Shifts Available: Many Shifts Available -...Hourly payFull timeLocal areaShift workIntelliChoice Home Care
Apex, NC22 days ago$15.4 - $16.5 per hour
...developmental disabilities (IDD). As a DSP, you will assist with activities of daily living (ADLs),... ..., families, and external parties (case managers, etc.) as needed Complete... ...checks Willingness to address personal care needs when necessary Lifting may be required...Weekly payFull timePart timeRelocation packageFlexible hoursAbound Health
Cary, NC5 days ago$15.4 - $16.5 per hour
...developmental disabilities (IDD). As a DSP, you will assist with activities of daily living (ADLs),... ..., families, and external parties (case managers, etc.) as needed Complete... ...checks Willingness to address personal care needs when necessary Lifting may be required...Weekly payFull timePart timeRelocation packageFlexible hoursAbound Health
Apex, NC8 days ago- ...Overview Join a team of passionate and caring people who make a difference in people's... ...personal care tasks, including assistance with basic personal hygiene and grooming... ...Service Plan and Behavior Support Plans Manage Individual's behaviors by prevention or...Immediate startFlexible hours
All Ways Caring HomeCare
Morrisville, NC8 days ago - PNC is seeking a Relationship Manager in Cary, NC to grow a book of business with existing and new clients in Business Banking. You will... ...credit and non-credit products, focusing on value, risk, and customer experience. You will build relationships, leverage bank resources...
$46.92k
...in on-campus student homes and provide care, guidance, supervision, and support for... ...Providing daily supervision and mentorship Managing household routines and student schedules... ...; retirement savings Relocation assistance and paid training provided ~ Paid time...Full timeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Cary, NC1 day ago- Advanced Civil Design, Inc. in Cary, NC is seeking an experienced Survey Manager to lead and coordinate land surveying projects from proposal through final delivery. You will oversee field crews, technical staff, and project budgets while ensuring accurate data and client...
- ...Job Description Job Description Construction Managers are Dennis Group’s project site supervisors that oversee the daily operations... ...Perform engineering calculations Preparing permit applications Assist in preparing work plans and work packages Assist in...Contract workFor subcontractorWork at officeNight shift
Dennis Group Inc
Raleigh, NC4 days ago - ...00 associates serve more than 10 million customers a week across 10 Southeast and Mid-Atlantic states. PRIMARY PURPOSE Support the management and duties of store operations to meet financial... ...store expenses through proper ordering, care for supplies and equipment Understand and...Local areaFlexible hours
Food Lion
Cary, NC4 days ago - La Farm Bakery in Cary, NC seeks a Catering Manager to oversee catering orders, coordinate with commissary staff and kitchen manager, supervise team, ensure safety and compliance, and drive hospitality excellence. You will research trends, consult with clients, prepare...Weekend work
- A leading construction company in North Carolina is seeking a Safety Manager to ensure compliance with safety protocols across various projects. This full-time position involves managing jobsite safety meetings, conducting inspections, and fostering a zero-injury culture...Full time
$93k - $171.3k
Position Summary The Specialist Manager, Government Client Contracts Management supports strategic federal contract administration activities across complex, high-value engagements that directly affect revenue generation and retention. This role advises account leadership...Contract work- ...supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell / KFC - Harrison Ave. in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/...Full timePart timeCurrently hiringImmediate startShift work
Taco Bell / KFC - Harrison Ave.
Cary, NC5 days ago $61k
...Make a difference. As a Supervisor Customer Service, you will oversee a team to ensure... ...Paid Wellness Day to focus on preventive care and prioritize your health. ~... ...00 company, specializes in supply chain management services, and is a leading North American...Full timeFlexible hoursNight shiftGraybar
Raleigh, NC3 days ago$62.6k - $132.4k
...Nashville, TN Supervisor, Customer Service - Global Shared Support... ...This role is responsible for managing complex client and associate... .../Spouse/Child) # Health care and dependent care Flexible Spending... ...parental leave # Adoption assistance # Employee Stock Purchase...Temporary workWork experience placementWork at officeFlexible hoursOracle
Raleigh, NC1 day ago- ...connection between a patient and caregiver, and a more individualized, appropriate type of care. This position is Monday to Saturday from 7am - 10am Job Description Assist with shower Assist with transfer Assist with lighthouse keeping Assist with meal...Live in
One Choice Health Care Inc
Apex, NC23 days ago $3,000 per month
...Multi-State MedSpa Sales Manager (Travel) $3,000 Base + Uncapped Commission + Monthly Bonus + Company Car + Paid Travel & Hotel + Growth Opportunities Are you a high-performing sales leader with a strong ability to drive revenue, lead teams, and sell premium services...Flexible hoursDermafix Spa
Raleigh, NC5 days ago- ...About The Blair Memory Care Center of Cary: At The Blair Memory Care Center of Cary, we are dedicated to creating safe, comfortable... ...communities where seniors can thrive. Our Personal Care Assistants (PCAs) play a crucial role in supporting the well-being of our...
Senior Living Hiring
Cary, NC1 day ago - ...is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds... ...looking for a consultative Project & Program Manager to drive our customers' large-scale technology and business transformation initiatives...Local areaRemote workVisa sponsorship
- ...is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds... ...funding considerations, and executive expectations to maximize customer and business value.Pilot new project workflows, delivery methodologies...Local areaVisa sponsorship
- PNC based in Cary, North Carolina is seeking a Relationship Manager for its Business Banking team. You will manage a book of business, grow revenue, deepen client engagement and coordinate across bank products to meet client needs. The role emphasizes risk-aware client...
- ...Patient Care TechnicianDaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You... ...months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting...Flexible hoursShift workWeekend workDay shiftAfternoon shift
DaVita
Morrisville, NC1 day ago - ...Functions as part of the dialysis health care team in providing safe and effective dialysis... ...and operation of hemodialysis machines. Assist in the maintenance of a safe and clean... ...commitment to organization culture, values, and customer service standards Experience And...Immediate start
Fresenius Medical Care
Apex, NC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assistant Customer Care Manager. Be the first to apply!
