Table Games Dealer II

Job Description

Job Description

Job Summary:
The Table Games Dealer II is responsible for conducting table games in a professional and friendly manner while ensuring compliance with casino policies, gaming regulations, and exceptional customer service standards. This role requires a high level of attention to detail, quick decision-making skills, and the ability to create an enjoyable and engaging gaming environment for guests.

Key Responsibilities:

• Game Operation: Operate and oversee table games such as blackjack, poker, roulette, craps, baccarat, and other games, ensuring adherence to established rules and procedures.
• Customer Service: Provide excellent guest service by engaging players, answering questions, and creating a fun and welcoming atmosphere.
• Game Integrity: Maintain the integrity of the game by monitoring play, identifying irregularities, and enforcing casino rules and regulations.
• Chip Handling: Handle gaming chips and payouts accurately and efficiently while maintaining proper game flow.
• Regulatory Compliance: Ensure compliance with gaming laws, internal controls, and all casino policies.
• Communication: Communicate clearly with players, supervisors, and other dealers to ensure smooth operations.
• Problem Resolution: Address and escalate disputes or guest concerns professionally and promptly.
• Appearance: Maintain a professional appearance in line with the casino's dress code standards.
• Other Duties: Perform other related duties as assigned, including assisting with training, attending mandatory meetings, and learning new games.

Qualifications:

• Experience: Prior experience as a dealer is preferred but not required. Training may be provided.
• Knowledge: Familiarity with multiple table games is an asset.
• Skills:
  • Strong mathematical and mental calculation skills.
  • Excellent interpersonal and communication skills.
  • Ability to multitask and handle pressure in a fast-paced environment.
• Physical Requirements:
  • Ability to stand for extended periods.
  • Manual dexterity and visual acuity to deal cards and manage chips effectively.
• Licensing: Must obtain and maintain a gaming license as required by the local gaming commission.
• Education: High school diploma or equivalent.

Working Conditions:

• Work is performed in a casino environment with exposure to smoke, noise, flashing lights, and crowds.
• Shifts may include nights, weekends, and holidays.

Key Competencies:

• Attention to detail
• High ethical standards
• Strong problem-solving skills
• Team player with a positive attitude

Why Join Us?

• Competitive salary and tips
• Opportunities for professional development
• A dynamic and exciting work environment

Saracen Safety

• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct."

Here's a breakdown of what this means:

• Compliance with Standards : Employees must follow the occupational safety and health standards established by OSHA. These standards are designed to protect workers from various hazards in the workplace.
• Adherence to Rules and Regulations : Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act. This includes following specific procedures and safety practices that are put in place to mitigate risks.
• Personal Conduct : The clause emphasizes that employees' own actions and conduct must align with safety standards. This means that workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.

SAFETY SENSITIVE POSITION

This position is classified as a safety-sensitive position under applicable laws and regulations. The role requires heightened awareness and the ability to perform job duties safely and effectively, as it involves tasks that could impact the health and safety of employees, guests, and the public. As such, employees in this role may be subject to drug and alcohol testing in accordance with company policy and legal requirements.

Adhere to and promote the following:

READY STANDARDS

• R - Recognize
• E - Engage
• A - Appreciate
• D - Deliver
• Y - Yes, We Can!

Saracen Casino Resort is an equal opportunity employer.