Retail Salesperson

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc. , where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club , a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel , a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room , celebrated for its fine dining and dramatic surfside views.


These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you'll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you're starting your career or ready to take it to the next level, we're passionate about helping our employees thrive in one of California's most beautiful destinations.


What we offer:

• Free daily meal and salad bar
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Hourly Rate
$20.29

Summary

The Retail Associate is responsible for providing exceptional service to members, guests, employees, and visitors while supporting daily retail and court operations. This role includes processing merchandise transactions, maintaining an organized and visually appealing retail environment, and promoting La Jolla Beach & Tennis Club's service standards to ensure a consistently positive and memorable experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet members and guests promptly and professionally, offering assistance in person and via telephone.
• Process retail transactions, including totaling purchases, calculating applicable taxes or discounts, and accepting payments.
• Wrap, bag, and prepare merchandise for customer pickup.
• Stock shelves, counters, and displays to ensure merchandise is well-presented and readily available.
• Create and maintain attractive merchandise displays to promote sales and seasonal offerings.
• Tag, mark, or label merchandise with accurate pricing information.
• Assist members and guests with tennis-related needs, including setting up court activities.
• Maintain cleanliness and organization of shelves, counters, tables, and work areas.
• Maintain accurate sales records and assist with periodic inventory counts.
• Forward receipts to the front desk for processing.
• Schedule tennis lessons for members and guests.
• Other duties may be assigned.

OUTCOME

The servicing of guests and members at the Tennis Shop in an efficient and positive manner will influence the customer's perception of the company as friendly, helpful, professional and reliable, and will help generate merchandise sales.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.


EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Strong tennis game and knowledge preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports, and correspondence. Ability to speak effectively in English to customers, members, employees and the general public.


MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.


REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in an efficient and professional manner with guests and members under limited supervision.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, peripheral vision and the ability to adjust focus.

WORKING CONDITIONS

ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the noise level in the work environment is usually moderate.

Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.


The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about

potential hazards in the workplace. We encourage all employees to immediately report any known or potentially dangerous hazards to management.

INTERACTION

Interacts daily with guests and members, and the following departments: accounting, membership, front desk, executive personnel, engineering, purchasing, catering, human resources, security, reservations, group sales, housekeeping, golf and massage therapy.

SCHEDULING

This company operates seven days a week, 24 hours a day. Shifts will generally be rotated, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.

LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.