Customer Service Representative

Location : Cataumet , Massachusetts : up to 4 months contract with possible extension Job Description Pay Range: $18 – $19/hr. The pay rate may differ depending on your skills, education, experience, and other qualifications. Featured Benefits: Medical Insurance in compliance with the ACA. 401(k). Sick leave in compliance with applicable state, federal, and local laws. Shift Details: M-F 8:30-5, 1 hour lunch break Job Description: Work directly with medical professionals and physicians to facilitate patient care Advocate for and work in lockstep with chronic patients Work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: Provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel Requirements: High school diploma or GED preferred Ability to learn and apply market and product information, as well as patient billing and insurance requirements Multitasking capabilities Computer and technological literacy Positive and professional personal image Physical Demands: This employee must occasionally lift and/or move up to 25 pounds. #J-18808-Ljbffr Sun Technologies