TANF Clerk

TANF Clerk

Under the general supervision of the TANF Site Manager, the TANF Clerk provides comprehensive administrative and clerical support to ensure the efficient daily operations of the Tribal TANF program. This position serves as a key support role to multiple TANF departments, including but not limited to, Career Development, Eligibility, Education Coordinator, and Caseworker.

The TANF Clerk is responsible for maintaining organized filing systems, entering and managing data, conducting participant pre-screenings, and preparing routine correspondence and reports. The position supports program staff by ensuring timely processing of documentation, assisting with participant follow-up, and facilitating communication across departments. The TANF Clerk operates standard office equipment and systems and may provide front office and driver coverage or assist other departments as needed. This role is essential in supporting program compliance, accurate recordkeeping, and effective service delivery to participants.

Education & Experience:

• High School Diploma or GED required
• One (1) year of clerical, administrative support, or office experience.
• Associate's Degree or coursework in business administration, social services, or a related field.
• Experience working in a Tribal TANF program, social services, or a community-based program.
• Familiarity with case management systems, data entry systems, or eligibility-related processes.
• Experience working with Native American communities and an understanding of cultural values and community needs.

Certificates & Licenses:

• Valid California Driver's License with driving record acceptable to SCTCA's insurance.

Knowledge, Skills, and Abilities:

• Strong organizational skills with attention to detail and accuracy in data entry and documentation.
• Effective communication skills and the ability to interact professionally with participants, staff, and partners.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to learn internal databases and systems. Knowledge of general office procedures, administrative practices, and recordkeeping systems.
• Ability to prioritize tasks, meet deadlines, and work both independently and as part of a team.
• Ability to support multiple program areas, including, but not limited to, Career Development, Eligibility, Education Coordinator, and Caseworker.
• Basic knowledge of Tribal TANF programs and services, or the ability to quickly learn program requirements and policies.
• Understanding of confidentiality standards and the ability to handle sensitive information with discretion.

Physical:

• Typically requires sitting for extended periods of time. Lifts and moves objects frequently weighing up to 25 pounds. Primarily an indoor office environment.

Conditions of Employment:

• Candidates are required to successfully complete required background check, including Live Scan and drug screening.

About Our Company:

The Southern California Tribal Chairmen's Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 26 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA.