Risk Manager

Risk Manager

The Agency Risk Manager is responsible for coordinating, developing, implementing, and overseeing the organization's comprehensive risk management and compliance programs. Working collaboratively with all departments, this role ensures compliance with applicable federal and state regulations, contractual obligations, accreditation standards, and organizational policies.

The Risk Manager provides leadership and oversight in the areas of health and safety, infection prevention and control, records management, incident reporting and resolution, regulatory readiness, and quality assurance. This position conducts investigations, audits, risk assessments, and trend analyses to support continuous quality improvement and organizational risk reduction.

Job Responsibilities and Performance Standards:

• Develop, implement, and maintain organization-wide risk management programs and practices to ensure compliance with contractual, regulatory, and accreditation requirements.
• Monitor regulatory changes and recommend process improvements to maintain organizational compliance.
• Establish standards and measurable outcomes for compliance across all agency programs and services.
• Coordinate and oversee organizational health and safety initiatives in partnership with the Facilities Manager, clinical leadership, and site safety liaisons.
• Facilitate the development, implementation, and ongoing evaluation of Health and Safety and Infection Control Plans.
• Manage incident reporting, issue resolution, and elevated complaint processes to ensure timely and effective resolution.
• Conduct investigations using established investigative methodologies and provide findings, recommendations, and corrective action guidance to stakeholders.
• Provide compliance and risk management training for new employees and contractors during orientation and through ongoing education programs.
• Develop and deliver training related to:
• Incident reporting and issue resolution
• Infection prevention and control
• Records management
• Workplace health and safety
• Regulatory compliance requirements
• Gather, analyze, and interpret organizational risk data, trends, and metrics.
• Prepare and present risk management analyses, compliance reports, and trend summaries to leadership and committees.
• Supervise risk management and compliance staff responsible for medical records management, incident tracking, and issue resolution activities.
• Chair the organization's Risk Management Committee.
• Serve as a liaison between administration, operations, training, and external agencies on matters related to risk management and compliance.

Minimum Qualifications:

Doctorate degree in a related field from an accredited college or university AND four years of management/supervisory experience in health care services OR Master's degree in a related field from an accredited college or university AND Five years of management/supervisory experience in health care services OR Licensure as an RN AND Five years of management/supervisory experience in health care services.