Product Quality Coordinator

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

POSITION OVERVIEW:

The Product Quality Coordinator is responsible for the routine submission of samples to QC laboratories. The position provides daily and weekly updates to Management regarding the status of samples undergoing testing in QC, communicates OOS failures to the Quality Analyst for MRB review, supports cross-functional teams on laboratory target releases and facility audits, escalates priorities to QC management, and corresponds with internal and external stakeholders on behalf of the QC laboratory. This position supports the Nestlé Health Science (NHSc) Quality Laboratory mission of providing specialized laboratory services to help ensure that Nestlé products are safe, satisfy all applicable regulatory requirements, and meet the quality expectations of customers and consumers.

KEY RESPONSIBILITIES:

• Provides status updates to other departments regarding sample submissions, including R&D and consumer complaints, sample handling and control, and data entry.
• Provides daily and weekly updates to Management regarding the status of samples undergoing testing in QC.
• Processes incoming sample submissions, including raw material, bulk, contract bulk, and special samples.
• Performs electronic systems transactions to release material on a continuous basis.
• Communicates with appropriate personnel regarding re-sampling and obtains missing information involving documentation and specification issues.
• Supports and assists the facility during annual audits.
• Creates and maintains reports, including quality data trending, informational spreadsheets, and laboratory log spreadsheets.
• Reviews certificates of analysis from raw material suppliers, QA/QC reports, and other quality documents.
• Drafts certificates of analysis for review by authorized personnel.
• Provides information related to Customer Complaint testing as part of the investigation process.
• Assists Quality Management with coordinating and submitting outside laboratory samples and results.
• Creates purchase orders for laboratory supplies and manages receipts and invoices through electronic systems.
• Provides training and technical support to the Quality Coordinator group regarding raw material testing requirements and bulk specifications.
• Leads continual improvement initiatives for the team.
• Follows Quality Lab Services principles, ISO 17025, SHE principles, Nestlé GLP, and Nestlé QMS.
• Works with higher-level technical and scientific personnel to learn about analytical issues, testing requirements, and new product specifications, which may include new methods.
• Performs other duties as assigned.

EXPERIENCE AND EDUCATION REQUIREMENTS:

• Associate's or Bachelor's Degree preferred.
• At least three years of relevant quality experience is strongly preferred.
• Proficient computer skills, including Microsoft Office.
• Proficient basic mathematical and analytical skills.
• SAP and Veeva would be a positive but not required.
• Familiarity with SOPs (Standard Operating Procedures), GDPs (Good Documentation Practices), and cGMPs (Current Good Manufacturing Practices).

SKILLS:

• Computer literacy and proficiency in math, basic statistics, office, and technical applications.
• Proficiency with AS400, SharePoint, Excel, Word, PowerPoint, PLM/PQM, and SAP.
• Ability to read and understand chemistry and microbiology terminology and documentation.
• Familiarity with GMP and Good Documentation Practices.
• Good English verbal and written skills.
• Positive attitude regarding work and responsibilities.
• Creativity and intellectual curiosity; tries different and novel ways to solve obstacles.
• Continuously looks for ways to improve speed and quality.
• Ability to remain effective during major changes in work tasks or the work environment and adjust to new structures, processes, requirements, or cultures.
• Ability to work collaboratively within teams.

Salary: $51,250.32 to $73,250.40 per year

Bonus Eligibility: Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on aiapply.co or please dial 711 and provide this number to the operator: View phone number on aiapply.co.

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Job Requisition: 423823