TRIAGE NURSE

Roswell, United States We are a busy and growing OB/GYN Practice looking for a talented and hard working Telephone Triage Nurse to join our team!

POSITION REQUIREMENTS

Certified Medical Assistant/NURSE Minimum of five years’ experience in a clinical setting. Experience in Obstetrics and Gynecology preferred. Strong oral and written communication skills required. Must have general proficiency in computer skills. Must possess general nursing knowledge as well as critical thinking, judgment and assessment skills. Requires ability to identify and report unusual or problematic circumstances to assess patient. Strong attention to detail, organizational skills and follow-through discipline. Ability to prioritize and handle multiple tasks concurrently.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Triage calls from patients and caregivers: Obtain and clarify patient information. Assess and communicate accurate information to health care Providers to ensure effective and appropriate care. Communicate accurate health information and advice to patients and caregivers. Provide education to patients and caregivers as needed. Complete triage calls with appropriate documentation in EMR. Prioritize calls from patients, caregivers, guardians, physicians, and other medical professionals to determine urgency. Position requires ability to identify the nature and urgency of client health care needs and determine appropriate disposition via telephone. Communicate with staff as needed to ensure appropriate patient care. Monitor patient’s critical lab results, other results and tests as ordered; notify physician, follow up with patient/family as needed. Work with other staff, including Call Center staff, giving direction as needed, to ensure appropriate care is efficiently delivered. Appropriately document all calls, actions and interventions per policy. Assist Physicians in communicating care information to Patients Monitor and Maintain proper clinical standards within Call Center Department Perform other duties as assigned.

JOB EXPECTATION

Maintain professional competence and skills necessary to effectively perform primary job duties. Establish and maintain effective work relationships within department and company. Follow all company and departmental policies and procedures. Maintain acceptable attendance and punctuality. Must be organized and have good time management skills. Ability to adapt well to changes in workload, work locations and projects. Must be self-motivated and have the ability to work with varying degrees of supervision. Safeguard sensitive and confidential company information. #J-18808-Ljbffr HURF Enterprises