Product Manager

Overview As a member of the Product Transformation and Strategy team, this role supports the development and continuous improvement of services and features offered by Manulife John Hancock Retirement, focusing on research, ideation, communication and launches. Responsibilities Strategy, ideation and research Understand and support the vision for the project portfolio across all client segments Act in a thought leadership capacity to stay ahead of trends, regulatory guidelines and industry forces, and corresponding technology Manage the new idea intake process for internal stakeholders, acting as one of the primary points of contact Support the exploration of ideas by applying relevant market research and customer feedback Contribute to the creation of north‑star experiences and identification of key differentiators that align with product strategy Business case creation, commercials and other artifacts Support the development of business cases and other product artifacts for approval, including drafting epic hypothesis statements to support analysis and exploration Work closely with the Product Analysis team and SMEs, as needed, to understand impacts to systems, high‑level requirements and development costs Portfolio roadmap management – support the ongoing management of the portfolio roadmap and annual planning activities Prepare reporting and regular updates for leadership Product communications and activation – support the internal and external rollout of features/capabilities and execution of communication strategy and messaging that aligns with market messaging, product strategy, and differentiation Support the creation and ongoing maintenance of product definition documents (including new and existing product catalog, definition documents, etc.), ensuring updates are made in alignment with product deployments Qualifications Bachelor’s degree; 5+ years of experience in the retirement industry Creative and innovative thinker with a results‑oriented approach Knowledge of the retirement industry, competitive dynamics and trends Knowledge of channel‑specific dynamics (broker/dealer, TPA, plan sponsor, participant) Knowledge of the ERISA and FINRA regulatory environment and DOL guidelines Excellent communication and organizational skills Compensation & Benefits Salary range: $92,475.00USD – $160,290.00USD. Employees also have the opportunity to participate in incentive programs and benefit from an attractive benefits package including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy support, wellness benefits, employee/family assistance plans, retirement savings plans and generous paid time off. Working arrangement: Hybrid. EEO Statement Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity and strive to attract, develop and retain a workforce as diverse as the customers we serve. We foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation and administer all practices without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability or any other protected ground. #J-18808-Ljbffr Manulife Insurance Malaysia