Manager, Engineering Tech Lead

Department Overview The Manager, Engineering – Menu Service & Model Context Gateway (MCP) leads a team of engineers responsible for designing, building, and operating the Menu Service and the MCP. This role reports to the Senior Manager, Engineering Tech Lead, Conversational Commerce. It is critical to delivering accurate, scalable, and AI‑ready menu data for Conversational Commerce platforms, supporting seamless customer experiences and rapid business innovation. Duties Menu Service & MCP Leadership Lead the end-to-end development and operation of the Menu Service and Model Context Gateway , ensuring real‑time, canonical menu data is available to AI and ordering systems. Contribute to the architecture and delivery of scalable, resilient, and globally extensible menu data solutions, decoupling backend complexity from AI consumers. Oversee ingestion, transformation, and publication of menu data , ensuring accuracy, timeliness, and compliance with business requirements. Manage the migration from legacy, hardcoded menu logic to a standardized, event‑driven, and API‑first architecture. Team & Product Management Build and mentor a high‑performing engineering team (including tech leads and developers), fostering a culture of innovation, accountability, and continuous improvement. Manage product delivery, resource allocation, and cross‑functional dependencies , ensuring on‑time and on‑budget execution. Collaborate with product, architecture, and platform teams to align on requirements, priorities, and technical strategy. Stakeholder Engagement Serve as a technical liaison for menu data integration with external partners (External AI Partner, POS vendors, Channel Menu teams). Communicate technical progress and challenges to stakeholders. Quality, Testing & Operations Ensure robust testing, validation, and monitoring of menu data flows and APIs. Lead incident response, troubleshooting, and continuous improvement for menu service reliability and performance. Qualifications 5+ years of experience in software engineering, data integration, or platform development, with progressive leadership responsibilities. 2+ years leading engineering teams delivering data services or APIs at scale. Strong experience with data modeling, API design, and cloud‑native architectures. Proven ability to manage migrations and contribute to architectural modernization. Excellent communication, stakeholder management, and cross‑functional leadership skills. Preferred Qualifications Experience with menu data, QSR or retail platforms, or conversational AI systems. Familiarity with event‑driven architectures, real‑time data pipelines, and LLM/AI integration. Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. Compensation Bonus Eligible: YES Long‑Term Incentive: YES Benefits Eligible: YES Salary Range The expected salary range for this role is $127,332.00 – $159,165.00 per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job‑related factors. Benefits This position offers health and welfare benefits, including comprehensive health insurance (medical, prescription drug, mental health, dental, and vision coverage), life insurance, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Equal Employment Opportunity Statement McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel‑good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case‑by‑case basis. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, pregnancy, race, color, religion, ancestry, national origin, age, disability status, marital status, sexual orientation, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment. #J-18808-Ljbffr